We arrived at 16:00 after a long journey, all the kids wanted to do was go for a swim so after unpacking we headed down to the pool (16:40). However we were told at the entrance to the pool that children were not allowed in the pool after 16:30!!! Our young kids were literally in tears, and were subsequently a pain for the rest of the evening as had nothing else to do.
It's a nice hotel but seems to be facing an identity crisis, it can't make its mind up whether it is a nightclub, fitness club or hotel! I stayed at a De Vere in December for an Xmas party - it was perfect for that as we partied in the function room and then straight up stairs for bed. But for day to day B&B it wouldn't be a first choice, especially for families!
We upgraded to an upper-deck room, in general very nice but we were missing several items from the tea service and upon reporting this we were told there were no supplies left! Attention to detail on cleaning could be improved although acceptable.
Our over-riding feeling is that we have paid the same amount as other guests to use the facilities and as we were denied access to the pool just because we have kids surely we should pay less?
- Official Description (provided by the hotel):
- Village Hotel Coventry is located just 5 minutes from Coventry City Centre and an ideal location for accessing the M42 - M6 - M5 and M40 motorways. Birmingham International Airport is 10 miles away and Coventry Train Station just 2 miles. Nearby attractions include Warwick Castle, Bull Ring Shopping Centre and Planet ice skating rink. Village Hotel Coventry has 146 comfortable bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Squash Court, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more less
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- Also Known As:
- Village Hotel And Leisure Club Coventry
- Village Hotel Leisure Coventry
- Hotel Village Coventry