I recently stayed here on business, however as soon as i checked in my experience was an 'utter' disappointment and i will never be staying here again. I was in the triple room on my own, however i thought i was going to have double. I walked into the room and it smelt of urine!
I went downstairs to complain, however i was treated as though i was lying. I asked for another room but was told they were fully booked, after a while i convinced someone to come and have a look which she did. When they walked in they denied they could smelly anything and proceeded to spray any freshener to get rid of the smell. The cold tap in the sink didn't work and when i mentioned this i was told that i was at the end of corridor the water pressure wasn't good.
- Official Description (provided by the hotel):
- Whether your stay is business or pleasure one thing you can be sure of is comfort, convenience and customer care. Visiting the NEC or holding an event or conference? Business meeting in the Birmingham area? We’re perfectly located with 48 rooms available, all en-suite. Our rates are inclusive of Breakfast. ... more less
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- Also Known As:
- The Hotel Birmingham