Been to this restaurant before and it was very nice so decided to give it another go. Called in without booking and was pleased to get a table on a fairly busy bank holiday. All they seem to care about is how many drinks you want to order, we were asked twice if we wanted drinks before we even ordered any food. My husband ordered the Lasagne with a side order of fries, the main meals came but the fries never arrived and my husband wanted to eat them with his lasagne, he asked the waitress and she said they were on there way, ten minutes later he was still waiting so he had to go and ask the manager and he did bring them over to us but by this time his meal was going cold. We didn't want dessert so asked for the bill which took about 20 minutes, the waitress just said she forgot. This restaurant is in nice surroundings and the food we ate was good the problem is the staff and the only word I can think of to describe them all is frosty, it has really put us off going here again.