Have stayed here 3 weeks already just starting the 4th week. Joined the premier reward scheme and already dissapointed witht the service that i have recieved.On check out we were confirmed a ground floor room for this week as the lift has been broken several times on previous weeks to arive today to be told that Brian has moved you to level 3. this is week 4 statrting and have yet to have 1) an unbroken bed & 2) to remake the bed when you pull the duvet out as it pulls the sheets clean away from being tucked in. certain reception staff are verry helpfull especilly the cute blonde that works weekends and sophie. Limited menu for evening food especilly if you are here for some length of time and very limited bar options..... Disapointing as a hotel it would suit B&B standards more.
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- Also Known As:
- Hampton By Hilton Birmingham Star City Hotel Birmingham
- Birmingham Blueberry Hotel