Booked this accommodation for colleagues who were working in the area. Excellent accommodation and facilities. Close by all amenities. Lindsay was wonderful to deal with and very helpful and accommodating. Would definitely recommend and use again.
Stayed here in December with a group of friends we had both apartments Ruby and Sapphire. Excellent accommodation on a lovely part of the city with easy access to shopping and Christmas markets. Lindsay is excellent to deal with and made our trip a great success. Would have no hesitation recommending this accommodation
This is an excellent flat only letting itself down in one area.
Booking / Arrival - 5 stars - Lindsay was fast, efficient and very polite, the flat was warm when we arrived , welcoming bottle of wine etc - could not be better!
Location - 5 Stars - Quiet street lots of bars and Restaurants close by, and comfortable walk to City center and railway station
Security - 5 Stars - very good with coded Entry to the building and key entry to Stairwell and flat - The only warning I would put out is memorize the Front door code - we nearly locked our selves out first day!
Facilities - 4.5 stars - Excellent sky package including films and sport - best in a rental I have ever found! - would have liked a Washing machine!
Sleep - 3 stars - I slept reasonably well in the 3rd bedroom which has no window, but my partner who slept in the main was woken by traffic outside most mornings - I think the double glazing needs a review.
This leads to my one fault, the Flat is wooden floors throughout, and whilst I am ok with this I assume that the flat above is similar, which unfortunately is a problem as the Flat above was occupied for 2 of the days we were there and whilst they were not noisy, they were wearing shoes so every step could be heard which when they came in at 12.30 am a little merry, was a problem ! , it sounded like a herd of Zebras was upstairs!
Overall this is an excellent rental and I would recommend it to anyone!
We are regular annual visitors to the Ruby Suite and we never have cause to complain. Great customer service from Lindsay, accommodation quality is top notch, great to have this space so near to the city centre. We will definitely be back.
There's a reason this place has consistently good reviews; it's absolutely perfect!
The flats are lovely with a huge amount of attention to detail, extremely comfy beds (I say that as someone who really struggles to get a good night's sleep in most hotels!), and a really homely feel.
The immediate surrounding area is really nice with lots of good bars, restaurants etc.
The service is absolutely top notch. Although we didn't really have any problems while we stayed, our one and only minor request was sorted within about 2 hours of sending an email, and even came with an apology for it taking that long! We couldn't believe it was that quick!
Lindsay was lovely during the whole process, and very patient whilst I got booking money together etc.
Honestly cannot fault this place! If we're ever in the area again we'll be definitely rebooking!
This is a modern and extremely well equipped apartment in a perfect location. Immaculately cleaned and lot of extras provided such as teas, coffees, milk, wine, sky tv, wifi and parking. (Parking is for a normal size vehicle, our minibus did not fit, but we found alternatives and as this was a bonus anyway can not complain.) Extremely easy to locate and all acces codes and information provided prior to stay. Would highly recommend and will definatley return next time we are in the area.
We stayed here in March when we were in the area for a joint wedding/birthday celebration. The apartment was beautiful, with a lovely open-plan living area which was just perfect for us. All kinds of little extras were provided, including a welcome bottle of wine, which made our stay special. The owner, Lindsay, went the extra mile for us by recording my husband's favourite football show. We couldn't have asked for more! We'll definitely stay here again next time we're in the area.