We are regular annual visitors to the Ruby Suite and we never have cause to complain. Great customer service from Lindsay, accommodation quality is top notch, great to have this space so near to the city centre. We will definitely be back.
There's a reason this place has consistently good reviews; it's absolutely perfect!
The flats are lovely with a huge amount of attention to detail, extremely comfy beds (I say that as someone who really struggles to get a good night's sleep in most hotels!), and a really homely feel.
The immediate surrounding area is really nice with lots of good bars, restaurants etc.
The service is absolutely top notch. Although we didn't really have any problems while we stayed, our one and only minor request was sorted within about 2 hours of sending an email, and even came with an apology for it taking that long! We couldn't believe it was that quick!
Lindsay was lovely during the whole process, and very patient whilst I got booking money together etc.
Honestly cannot fault this place! If we're ever in the area again we'll be definitely rebooking!
This is a modern and extremely well equipped apartment in a perfect location. Immaculately cleaned and lot of extras provided such as teas, coffees, milk, wine, sky tv, wifi and parking. (Parking is for a normal size vehicle, our minibus did not fit, but we found alternatives and as this was a bonus anyway can not complain.) Extremely easy to locate and all acces codes and information provided prior to stay. Would highly recommend and will definatley return next time we are in the area.
We stayed here in March when we were in the area for a joint wedding/birthday celebration. The apartment was beautiful, with a lovely open-plan living area which was just perfect for us. All kinds of little extras were provided, including a welcome bottle of wine, which made our stay special. The owner, Lindsay, went the extra mile for us by recording my husband's favourite football show. We couldn't have asked for more! We'll definitely stay here again next time we're in the area.
As a company we have been using the jewellery suites for over 2 years now and we are yet to find a fault. There is no comparison in the area for the prices charged. All suites are well decorated, always impeccably cleaned and well stocked with everything you need for your stay. Communication with the owners is always very good and bookings and payments are very easy. We will continue to use the suites as our first choice without hesitation.
Apartment was in beautiful condition and had everything we needed. It was really close to shopping and train station. Lindsay was very quick to respond to any queries and she even left a bottle of wine for us and chocolates on the pillows. Highly recommend and would definitely book again if I need a place to stay in Birmingham.
We stayed at the Ruby Suites the beginning of December for our Christmas Market weekend. As soon as walked into the apartment, we were welcomed with a warm cosy room, a welcome message, a bottle of wine and a lovely Christmas tree.
The apartment is in a perfect place for the city (about 20 minutes walk) and there are lovely restaurants just minutes away.
After a hard day shopping in the city and the Christmas market, it was lovely to relax in the apartment.
We also had a lovely meal at the pasta de piazza restaurant just minutes away and a lovely breakfast at the Soda Bread Cafe
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