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“budget hotel Great if you've missed your last train after a gig at the O2 Academy” 3 of 5 bubbles
Review of Hotel ibis budget Birmingham Centre

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Hotel ibis budget Birmingham Centre
Ranked #58 of 117 Hotels in Birmingham
Leicestershire
1 review
“budget hotel Great if you've missed your last train after a gig at the O2 Academy”
3 of 5 bubbles Reviewed March 18, 2013

Cheap and no frill's. Checking in and out was quick and easy. Receptionist was courteous and informative. Rooms were clean and had a tv. Showers powerful and hot water plentiful. The only extra you get is the smallest bar of soap in the world;for which i was extremely grateful as I had forgotten mine. The Bristol Road is busy and there is a lot of road noise.Parking is first come first serve for £4 . There are vending machines in the reception which are pretty well stocked and there is a breakfast option in the reception at a reasonable price.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank OllieLeicestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 19, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,915 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (287)
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English first
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 18, 2013

I've stayed in other hotels next to busy roads, but have never encountered the level of road noise that there was in this hotel. As soon as I reached reception the staff started to apologise for not having a room left on the other (quieter) side of the hotel, so I think they were well aware of what the problems were. I am not sure whether the double glazing was faulty or just ineffective, but it seemed to cut out hardly any noise, and the hotel was almost on top of the A38, the busiest road in Birmingham. It was so loud, you had to put the volume on the television up to blasting levels, just to be able to hear it above the road noise. I got very little sleep.

I regularly stay in accor hotels, because they are generally clean and quiet, with good sound insulation between rooms (I cant stand listening to someone else's telly all night). But this one was a nightmare.

If you get a room on the other side of the hotel, it may not be that bad. Having said that, on the night I was there the lift had broken, and I was offered no help at all in carrying five bags up to the second floor. Not exactly the best possible level of service.

Accor - fix the lifts and get some decent double glazing. Until then, I'll go elsewhere.

  • Stayed March 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank val856
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 19, 2013
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. We are working with the external supplier to address the issue with our lifts and hope to have them back in service as soon as possible. Please accept my apologies for the inconvenience caused.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Birmingham hotels

London, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed March 17, 2013 via mobile

Really basic budget hotel situated on the side of a main road into birmingham, it's clean & functional.

Just a note, during the weekend it's rammed with stag & hen parties. They operate a system of checking numbers in rooms against a list when you come back at night. There are bouncers there so you can't sneak any more than the 3 into the room. There were lots of very angry teens on the night we were there that tried to get extra people into the hotel but as there were only 3 allowed in the room they were banned.

Oh and the shower is weird, it's in the room & has a clear door so people can see you in there.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LondonVicUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 18, 2013
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northwich, United Kingdom
Level Contributor
418 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

Stayed here just one night when I needed somewhere a tshort notice. It was not glamourous but was clean, warm and was exactly what I needed - somewhere to crash for a night. Very close to the centre of town and good value, I slept well and would be more than happy to stay here or try another one again.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank neddyb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 18, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 17, 2013 via mobile

I stayed here for just one night and wasnt quite suer what to expect.
The price is so favourable there had to be issues, I couldnt find any. The staff were good polite and helpful.
All aspects of the hotel were clean and well presented the room had everything I needed. The hotel is about a 10 minwalk from broad street so the was fine for me. I will definitely use it again. If all you need to do is crash out then this is smashing

Stayed March 2013, traveled with friends
Helpful?
Thank Sharpe-and-Gromit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 18, 2013
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 16, 2013

Only used the hotel for one night while going to a concert. Found that the O2 Academy was literally across the street and so the location was ideal! The room was very modern looking and facilities were very good for the price paid per night! Only criticism is the single pillow per person and the noise of the road. Would definitely use again if we went to another concert.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Jennybean12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 18, 2013
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future when you are next in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 of 5 bubbles Reviewed March 16, 2013

My stay at this hotel was extremely bad. The room i was meant to stay in had a tennant already. This was extremely embarssing being given a key and opening it to find someone was already in my room. Which also shocked the tennant who was staying there. I was then given a room of worse quality as i had checked the differences between the two rooms. Overall i understand the room was a low budget price, but it was worse than hospital accommodation and that says quite alot. The staff were not helpful. The heater didnt work in the room even when put on the maximum power. The floor was dirty and im just greatful it was only one night. Never will i stay in this hotel again regardless of the cheap price becasue this could be matched by premier inn.

  • Stayed March 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank saz121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul U, General Manager at Hotel ibis budget Birmingham Centre, responded to this review, March 18, 2013
I am really sorry to hear that your stay was not up to expectations. I treat all feedback with the utmost seriousness and I am currently investigating this matter to ensure we can prevent a recurrence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel ibis budget Birmingham Centre

Property: Hotel ibis budget Birmingham Centre
Address: 1 Great Colmore Street, Birmingham B15 2AP, England (Formerly Etap Hotel)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Best Value Hotel in Birmingham
#39 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel ibis budget Birmingham Centre 2*
Number of rooms: 250
Official Description (provided by the hotel):
ibis budget is a budget hotel, offering clean and comfortable accommodation, with guaranteed standards of service and a simple food option at really affordable prices. It is ideally located within the city centre, walking distance of "Bull Ring" shopping centre, Broad Street, Arcadian Centre and the main entertainment areas. The hotel offers 24-hour reception and the option to accommodate up to three people per room. 250 en-suite bedrooms including 12 accessible rooms - "Fraiche" offers a selection of sandwiches & snack 24 / 7 - "Eat as much as you like" continental buffet breakfast. FREE Wifi is now available in all public areas and bedrooms. ... more   less 
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Also Known As:
Etap Birmingham
Etap Hotel Birmingham

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