- Free Wifi
Couldn't fault this hotel. Me and my friends went out on the town and looked for a cheap place to crash for the night. It was clean, service was good. The rooms were basic but up to date. Would definitely stay again due to the good location of it. It also has free parking.
Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Etap Hotel in Birmingham Centre and look forward to seeing you again in the near future. Kind regards, Magali Leveque General Manager
Stayed here numerous times, the room is very basic but does the job. Its best to book early as the price of the room increases the later you leave it to book the room. Its Ideally located near near some fun bars and the bullring shopping centre, when i stayed here at weekends parking can be an issue as there is only limited sapces.
Thanks for your review. I’m glad you had a good stay with us at Etap Hotel in Birmingham Centre and I hope to see you on your next trip. Kind regards, Magali Leveque General.
The location of the hotel is centralized which is good for visitors. The staff are very helpful and friendly. However, the service was not too good; my room was not cleaned on time and the duvets were not changed. Other than these, I and my family had a wonderful experience. The amenities provided were of excellent quality and were up to standard. I was surprised by the size of the room; it was quite large and I really liked it. The service provided by members of staff at the reception was exceptional and I was impressed. However as mentioned earlier, I was not too pleased with the room service and I hope that this will be improved.
Thank you for taking the time to write a review about your recent visit to at Etap Hotel in Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments about the room, which we have since addressed. Kind regards, Magali Leveque General Manager
2nd stay at Etap in B`ham. Good value for price paid. Room, linen, bathroom etc all clean and tidy. Wet room principal good but need to provide floor cloth/more towels as everywhere gets wet. TV remote didn`t work, only 2 towels with 3 staying. Car park always full. Overall good value but extras can add up like breakfast, parking ( if spaces!)shower gel, wi-fi which can push price up.
Thank you for taking the time to write a review about your recent visit to at Etap Hotel in Birmingham Centre. Please feel free to let us know immediately if you have any concerns during your stay in the future, as we can provide spare towels,spare soap or change the remote control for you. Kind regards, Magali Leveque General Manager
TV reception is an on going problem, channels changing place, no audio or audio levels incorrect, radio stations non existent - very frustrating experience and is the same problem week in and week out.
Sorry to hear that you were disappointed with your experience of the hotel. We have noted your comments about the TV channel, which we are addressing. Kind regards, Magali Leveque General Manager