Have been staying at this hotel on and off for over a year due to work and it is without doubt one of the friendliest hotels I have ever stayed in. The staff cannot do enough to help and although it's a 'budget' hotel they make sure they get the basics right.
Rooms are always spotlessley clean and tidy, reception are welcoming and friendly. Restaurant has just been relaunched and offers a wide selection to accommodate all but the fussiest of travellers.
Only minor criticism is that when ordering a drink in the restaurant it can take a while to come. It seems the bar staff have to prepare the drink and then a waiter has to pick it up. When it's busy this can mean waiting upto 30 minutes for a drink. They just need to look at this process and I'm sure it can be sorted out.
Special thanks to Sue, Edith, Rachael and Chris in the restaurant who always made it feel like home. (Sorry can't remember any other names!)
- Official Description (provided by the hotel):
- Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena ... more less
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- Also Known As:
- Premier Inn Birmingham Nec/Airport Hotel Birmingham