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“Convenient and All You'd Expect”

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Premier Inn Birmingham Broad Street (Brindley Place) Hotel
Ranked #13 of 118 Hotels in Birmingham
Certificate of Excellence
Ilminster, Somerset
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Convenient and All You'd Expect”
Reviewed April 8, 2013

This is very handy for the banking area of Birmingham, being two minutes walk away, but in a quiet backwater, so there's no traffic noise or disturbance but with a supermarket and eateries nearby. On arriving in Birmingham I mistakenly went to the canalside Premier Inn, where the staff were helpful (seems I'm not the first to make this mistake), giving me directions and alerting the other hotel.

As usual, the rooms are a good size and clean, there's an ample armchair and the bed is super, with a really decent mattress and different firmness pillows.

The third night of my stay was marred by drunken idiots rampaging, banging on doors and yelling at 3 a.m. but the staff dealt with this promptly and they invoked the 'good night's sleep' guarantee for that night, with profuse apologies, which was fine. It was interesting to see how professional staff were with these oiks the following morning at breakfast - and such a shame (not) that cook ran out of breakfast ingredients just as they placed their excessive order.

If working in Birmingham again, I'd certainly stay here again - it's good value, comfortable, clean and the staff are excellent.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah_T19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, April 9, 2013
Dear Sarah_T19,

Thank you for you very nice and funny review!! I am very happy to find out that you enjoyed your stay with us at Brindley Place and that you were satisfied with our team members service and friendliness and helpfulness. It is a shame however that your last night here was ruined with noise and I hope you were pleased to received your refund under our Good Night Guarantee!

See you again soon!

Kind regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • English first
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English first
Leicestershire
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 4, 2013

I have stayed at this Premier Inn on several occasions over the last few years. It is tucked away on the edge of a residential area adjacent to Brindley Place and Broad Street. This makes it the perfect venue when visiting the NIA, Sea Life, and the other city centre attractions and the entertainment area of Broad Street.
The rooms are large and immaculately clean. The Reception Staff are friendly and welcoming.
We arrived early in the afternoon on a VERY COLD March day. The bedroom (no 18) was on the ground floor overlooking the hotel entrance and car park. The cleaning staff had left the window open, but the room quickly heated up and there is no internal or external noise problem
The breakfasts are ordered and cooked fresh and served at the table rather than the usual self-service buffet. Nevertheless, the staff invite you to order as much or little as required and will also try to accommodate variations of the extensive menu. The lady in charge of the breakfast room (sorry, I forgot your name) was absolutely charming and never stopped smiling.
Congratulation to all the staff. I look forward to my next visit.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TrevorFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, April 5, 2013
Dear TrevorFM,

Thank you for your lovely 5 star review, which i am sure our future guests will find very useful! As you mentioned, we are perfectly located for all Birmingham city centre attractions, and are within only a 2mins walk from a big variety of pubs and restaurants on both Broad Street and Brindley Place.
I have passed on your comments to all our staff members here at Brindley Place Premier Inn and they were very pleased!

Looking forward to having you with us again soon!

Kind regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochdale, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013

We stayed at this hotel as our daughter was performing in cats at the nia.We arrived around 8.30pm after a long drive in strong winds and snow and was pleased to find that our family room had two single beds for our two children and not mattresses on the floor as others had reviewed.As it was so cold outside we did have to turn up the heating slightly but found this easy to do.The room was very clean and comfortable and we all slept well.The breakfast staff are extremely friendly and breakfast was really good.After dropping daughter off at the nia we had a look around the surrounding area and found lots of bars restaurants and coffee shops.WE had a lovely walk along the river.this hotel would be good for stag and hen parties due to its position.we would definiatly like to stay her again when the weather is nice.Again after a long night at the nia it was only a short walk to the hotel and we all slept very well again.Different breakfast staff the following morning but again extremely friendly and very caring to our two children.We really enjoyed our stay at this hotel and would love to return in the summer.well done.

Room Tip: The family room 55 has a very quiet street view
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 508karent508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, April 5, 2013
Dear 508karent508,

Thank you for your wonderful review about our hotel! I am very pleased that you had a great stay with us at Brindley Place Premier Inn and looking forward to having you and your amazing children with us again soon! I am sure that our future guests will find your review very helpfull.

Kind regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
296 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed March 27, 2013

We stayed at the Premier Inn as it was good value, the car parking was free and it is located 5 mins walk from nice restaurants. We used it as it was only a 10 min walk to New St Station so was very handy for getting to the NEC. Throughout our stay the staff were always very professional, I think the check in was by Sharon and nothing was too much trouble.
Room was pleasant and comfy.
Breakfast was excellent.
Would definately recommend.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EBUman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, April 1, 2013
Dear EBUman,

Thank you for your lovely review about our hotel! We are very well located and all local attractions are within walking distance from us. I am also very pleased to hear that you enjoyed your breakfast!

Looking forward to having you with us again!

Kind regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 22, 2013

You pretty much know what you are going to get with a Premier Inn. I was registered efficiently upon arrival and the receptionist had a pretty good idea of local restaurants etc.

The room and bathroom were clean with no issues.

Breakfast was good and the waitress was very welcoming and helpful. Her name was Sevi (I think) and she really made the difference between good & OK.

The cost was quite high at £104 including breakfast

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartinT477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, March 25, 2013
Dear martinT477,

Thank you for your lovely review! I was very glad to read that you were happy with our service, location and cleanliness. We do have a great team here at Premier Inn Broad Street Brindley Place and they are always happy and ready to help. I have told Sevi about your kind comment and she was very pleased!! We both hope to see you here again very soon!

Kind regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton Abbot, United Kingdom
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 17, 2013 via mobile

The best thing about this Premier Inn is the location. Tucked away enough to be peaceful, but just a stone's throw from Broad Street and the lovely area of Brindley Place and the canals. Brindley Place offered an abundance of restaurants and bars. We had chosen this Premier Inn due to it's proximity to the NIA, and it was just a short, pleasant stroll to the venue.

The reception area was a bit ropey and could do with a spruce up, but Abul who checked us in was welcoming and efficient and we were delighted to be told that our room was ready an hour before the official check in time.

We requested a room that was easily accessible from the public areas, what we got was an accessible room (with all the handrails etc for a disabled guest, which we didn't need). It was close to reception though, as we had requested. Due to being an adapted room, the bed was very low to the floor and didn't seem to be the usual quality of bed we have come to expect when staying at a Premier Inn, it creaked with every movement and wasn't very firm or supportive. What was as we expected, was the extremely high standard of cleanliness in the room, the nice bedding, choice of pillows and tea/coffee making facilities. The shower was powerful and the temperature easy to control.

I was a bit annoyed that upon our return from our evening at an event at the NIA, there were staff in reception asking for our room number and last name, despite having used our key card to enter the building. I appreciate the need for security but it seemed a bit over the top, when we were tired and just wanted to go to bed.

Sadly, we had the stomp a lot family in the room above ours and could hear every footstep, so when they got up at 8am, that was the end of our sleep!

Overall, we would definitely stay here again, but ensure that we don't end up with an adapted room.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wellychic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, March 25, 2013
Dear Wellychic,

Thank you for your review about the Premier Inn Brindley Place! I am very happy to read that you were happy with your stay and with our great location! We are one of the older Premier Inns in birmingham and we are due a refurb this year which will sort out a lot of the issues our guests might experience while staying wit us! I am sorry about the confusion with your room allocation. In future, just give us a call on our direct number 0121 634 7000 and request a quiet room!

Looking forward to having you with us again very soon!

Regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 16, 2013

The Premier Inn at Brindley Place is an excellent location for visiting as in our case the NIA (National Indoor Arena) for a concert. Within walking distance of the NIA and the numerous restaurants, bars and cafe's of Brindley Place and the Waterfront. Booked two twin rooms on an advance booking and got a great price for the rooms. The rooms were huge and comfortable although found had to turn the heating up as seemed quite cold. Very quiet considering how close hotel is to Broad Street. Didn't stay for breakfast as seemed a little expensive and hotel had a power cut, this was not the hotel's fault but ending up checking out later than we wanted due to showering the the dark and therefore being late for breakfast. Plenty of parking and free if hotel resident. All in all a good deal.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Operations M, Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review, March 17, 2013
Dear Susan N,

Thank you for your review!! Premier Inn Brindley Place is indeed in a great location as it is within only a few minutes walk from the NIA, ICC and the Bullring Shopping Centre and we are just off Broad Street if you are going on a night out. We do however appologise about the power cut (which affected the area) and assure you that this does not happen often. The heating in our rooms can be easily adjusted to guests prefered temperature, and if you have any problems with it in future stays just let a member of staff know and they will sort it out for you. We hope to see you again here very soon!

Regards,

Siham Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Birmingham Broad Street (Brindley Place) Hotel

Property: Premier Inn Birmingham Broad Street (Brindley Place) Hotel
Address: 80 Broad Street, Birmingham B15 1AU, England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Restaurant Wheelchair access
Hotel Style:
#6 Romantic Hotel in Birmingham
#7 Family Hotel in Birmingham
#33 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Birmingham Broad Street (Brindley Place) Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
This superb city centre hotel is situated in the heart of Birmingham Broad Street, a few minutes walk from the Icc, Nia, National Sea Life Centre and a 15 minute walk from the iconic Bullring. Ideally located for business and leisure guests with easy access to local attractions and motorways. Our Birmingham Broad Street (Brindley Place) hotel has everything you'd expect, incredibly comfy beds in every room and onsite breakfast serving 'All You Can Eat' Premier & Continental breakfasts. Directions: Exit M6 (J6), turn on to Aston Expressway (A38) Follow signs to the City Centre, ICC and NIA and on to Broad Street. Turn right on to Sheepcote Street. Take 2nd left at roundabout into Essington Street. Hotel is on the left. To get to the car park please use Sat Nav postcode B16 8AL. Car parking charge is 5.00GBP per 24 hours. ... more   less 
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Also Known As:
Premier Inn Birmingham Broad Street (Brindley Place) Hotel Birmingham

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