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“Never use this hotel” 1 of 5 bubbles
Review of Portland House

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Portland House
Ranked #44 of 54 Birmingham B&B and Inns
Ashby de la Zouch, United Kingdom
2 reviews
“Never use this hotel”
1 of 5 bubbles Reviewed March 10, 2014

I booked a room over night in Portland House through Laterooms.com. I had confirmation of the booking and near the date a reminder of the booking. I turned up on a dark, wet evening after a very long day to find they had cancelled my booking with no notice. Apparently they had been unable to take my payment but had not bothered to let Laterooms know this. They were fully booked so I ended up having to find another hotel, which was several miles away and more expensive. When I complained to Laterooms they got in contact with the hotel who refused to give any apology or compensation. Laterooms have now taken them off their list of hotels.

  • Stayed March 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kat866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
Luton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

It cost £50 for 4 of us! What do you expect. If you want 5* pay 5*! The staff were lovley and rooms basic. Warm comfortable and right near the center!
Nothing wrong with it. It doesnt smell atall espeah for 4 25 year olds after a messy night. Free car park and open kitchen. Stop winging everyone its pathetic
x

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank bexbb9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Portland House

Property: Portland House
Address: 127 Portland Road, Birmingham B16 9QX, England
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Kitchenette
Hotel Style:
Ranked #44 of 54 B&Bs / Inns in Birmingham

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