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“On top of the world”

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Radisson Blu Hotel, Birmingham
Ranked #75 of 118 Hotels in Birmingham
Eastbourne, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“On top of the world”
Reviewed March 27, 2007

I am writing this review as I sit at the top of “Radisson Towers” looking down onto the beautifully vibrant and considerably rebuilt city of Birmingham…..the one in the West Midlands. The Radisson is very well placed for the shops and theatres as well as the famous night life including the recently refurbished Hippodrome Theatre.

The service at this hotel is faultless with knowledgeable reception staff and a well meant greeting from all of the staff. Unfortunately, there is no hotel car park and the nearest NCP is a bit of a trek away which should not be problematic if you are arriving by train (or air).

The rooms are modern and spacious with large beds, soft duvets and fluffy pillows. Cupboards abound and I am not sure I have properly explored all of those different doors in my room yet. The bathrooms are well proportioned and complimentary accessories are of a very good quality. The room even has FREE internet access which, to me at least, is a real positive as my bills are all too often run up with these additional extras.

The only thing that lets the place down is the enthusiastic housekeeping and the food in the restaurant. First of all, the corridor outside my room this morning was like a war zone and I had to spend my time carefully manoeuvring my way around housekeeping carts, hoovers, black bags and towel bins as well as the numerous copies of the Birmingham Post which were littering the corridor.

The evening meal and the breakfast were also minor disappointments in spite of the excellent and very attentive service. Don’t get me wrong, the soup was delicious and the many different varieties of breads on offer certainly filled me up. However, the pizza was very salty and so was the breakfast in the morning….are the staff at the Radisson intent on drowning their food in salt which I thought was supposed to be bad for me!!

Enough said and I do recommend the place for its comfort, service and attentive staff but beware the food ….I suppose there are plenty of other places to eat when staying over in Birmingham?

  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Value
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Cardiff, United Kingdom
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed March 12, 2007

Have stayed in the Raddison a few times on business and this is a great hotel. My last stay was on the 12th floor which has great views across the city from the full height windows. The room was very clean and fitted to a very high specification (big Samsung lcd tv) and a huge bed.

The hotel is a new build and is located a short walk away from the Bullring shopping centre and the Mailbox. There is no on-site parking but the hotel does have a deal with a local multi story car park.

I only used the restaurant for self service breakfast which had a great choice. It was clean and the staff were very efficient.

This is one of the few hotels I have stayed in that offers free internet access rather than the usual £15 per 24hrs that most seem to offer. The connection was simple and quick over a wireless network - excellent.

If you're in Birmingham for a weekend shopping/sightseeing this is a great choice.

  • Liked — Everything
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Chem73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
86 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 8, 2007

stayed here for one night recently. Had a great room, all pink and very contemporary - the most comfortable bath I have ever been in, it had a great slope at the back! bed was lovely, and the duvets good quality. It was a bit warm though and we couldn't seem to reduce the temperature very effectively. The previous night my two sisters stayed as well and had no hot water but were given a substantial discount off the room rate when they asked. Breakfast was very good quality, a great selection and in pleasant surroundings. Just had one issue with the minibar in that it says that you will automatically be charged for any items moved or removed - but in such small writing, that it wasn't noticed until we had jiggled everything around! but none of us were charged - just as well, we hadn't used any of them! All in all really enjoyed it and would definitely return.

  • Liked — the duvets!
  • Disliked — difficult to reduce temperature in the room
  • Stayed March 2007, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jrandall2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed March 7, 2007

This is not your normal Radisson - at least not like those in the U.S. The room was incredible! Large! I had heard the rooms in England were very small - not here. The bedroom was very large with a panoramic view of - well - Birmingham but still very nice. The bathroom was also very large and nice. New. Towels luxurious. Bedding luxurious. Flat screen TV. As we were heading to our room, I mentioned I needed a US--> UK power adaptor and the person handling our luggage told us to go ahead and he'd get us one. A minute later he was at the room with our luggage and the power adaptor. No charge - fast, very friendly service. I highly recommend the 'business class' rooms if you can afford them.

Only downside - I would agree with another reviewer. The breakfast was very good but the service indifferent. No coffee refills and no enthusiasm/smiles. Give your restaurant staff a lesson on 'customers = jobs' and there would be no downside at all.

Stayed March 2007
Helpful?
2 Thank catgetsdown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, UK
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed February 27, 2007

This is a new local hotel for us and we were very much looking forward to our stay. Overall, unfortunately we were disappointed.

Good points were:

- Check in was lovely; lifts were swift.
- Room was high (as we had requested), and the room was fine
- Service and ambience in the bar were nice
- Breakfast food quality was good
- Check out was friendly and efficient

-Down points were:

-Only one pillow each in the room
- The air conditioning came on loud and long of its own accord at 3.00 am in the morning, which woke us up and carried on annoyingly
- We had dinner and breakfast in the restaurant. The food at dinner was excellent but the service was not. We waited ages for our orders to be taken (it wasn't busy), ages again between courses and forever for our main course plates to be taken away,(which they never were). We were not offered desert/coffee and eventually just left, disappointed.
- Service at breakfast was indifferent, and detracted from the good quality of food that was available.

Overall, we are not inclined to return.

Stayed February 2007
Helpful?
3 Thank Concorde2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 5, 2007

Stayed for one night, in the middle of the Spring Fair (which I didn't know was on!). Hotel was full but staff were welcoming and efficient. Room was "standard" Radisson SAS but bed was fantastic and worth visiting Birmingham for! Lots of pillows and wonderful duvet and was as warm as toast. Had dinner in the restaurant - superb and fantastic service. Wonderful wines by the glass too which is good if you are on your own! Lots of Free Trade coffee, tea and hot chocolate in the room. Overall a wonderful experience and can't wait to visit Birmingham again just to stay here.

  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TripAdvisomember50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
181 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed February 3, 2007

Stayed a night here in a business class room.

Very plush hotel situated in central Birmingham. A landmark piece of architecture of the high-rise variety.

Receptionists were clinically efficient and the room was huge. Pod type coffee machine, plasma tv and a wall of windows contributed to the modern loft feel. The only disappointment was the small bathroom- odd given the size of the room. Complementary half bottle of wine a nice touch.

Service in the bar was very good and breakfast next day was the usual comprehensive variety of buffet.

Overall, very swish if a little impersonal. The only major gripe is lack of carpark but there are NCP locations near by.

  • Liked — The views
  • Disliked — No car park
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 911prentonpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Birmingham

Property: Radisson Blu Hotel, Birmingham
Address: 12 Holloway Circus Queensway | Queensway, Birmingham B1 1BT, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Hotel, Birmingham 4*
Number of rooms: 211
Official Description (provided by the hotel):
The Radisson Blu Hotel in Birmingham soars above the cityscape in an impressive 39-storey structure near the business district, convention centre and shopping complexes. The large 170,000 square foot John Lewis and the new grand central station on New Street are just a 3-minute walk from the hotel. The hotel also has NCP parking facilities directly behind on St. Jude's Passage. The 211 contemporary rooms and suites showcase modern accents and furnishings and provide amenities such as Free high-speed, wireless Internet. Experience the unique twist on the classic British Brasserie in on-site Collage restaurant. From sumptuous steaks and smoked haddock kedgeree to a classic British cheeseboard, enter the world of Collage where the theatre of service and unforgettable dishes are the order of the day. Enjoy a cocktail or beer at our Lobby bar or the Collage bar. Keep fit in the 18th-floor fitness centre, where skyline city views enhance your workout experience. The hotel's flexible meeting facilities surround up to 130 attendees with generous meeting spaces and equipment ... more   less 
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Also Known As:
Radisson Blu Hotel, Birmingham Hotel Birmingham
Radisson Birmingham
Birmingham Radisson
Radisson Sas Birmingham

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