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“Now I've found it I won't stay elsewhere!”

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Staybridge Suites Birmingham
Ranked #3 of 118 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Now I've found it I won't stay elsewhere!”
5 of 5 bubbles Reviewed April 14, 2014

Stayed 1 night after a concern at the LG Arena - the location was perfect proximity to New Street (hotel literally 2 mins up the high street, opposite House of Fraser) we parked the car nearby at High Street NCP which was subsidised by the hotel.

We were on the top floor and the views were magnificent, the room was spotless and soundproof, we slept like babies. The kitchenette was wonderful although we only used the fridge to store our water - if we'd have known about it we would've brought dinner and cooked in!

Breakfast the next day was delicious. Friendly, attentive staff, casual relaxed, modern setting.

This is an absolute gem and I wouldn't hesitate booking it again for a minute. Thank you Staybridge Suites Birmingham it was a pleasure.

Room Tip: Top floor - best views (obviously)
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 15, 2014
Thank you for your positive review. It's great to hear you enjoyed your stay and that we're now your number one choice when staying in Birmingham!
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835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
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English first
Hamburg, Germany
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed April 13, 2014

Just a 5 minutes walk from New Street station, very clean, nice atmosphere and spacious, well equipped rooms. However, this is definitely not a hotel for the tradional traveller who is looking for a doorman and somebody to take the luggage upstairs (don't take me wrong, we loved this).

But as far as we were concerned there are two drawbacks:
1. the hotel is entirely airconditioned. So there's no window to open and the aircon was not able to cope with the April sun.
2. The bedclothes are horrible. Too much synthetic material; thus it's either too warm or too cold, but never comfortable.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manrooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 16, 2014
Thank you for your review. We appreciate your comments regarding the air conditioning and will be sure to pass them on to management to see if there's anything we can do to improve this. We hope that you choose to stay with us again when you're next in Birmingham!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wales
Level Contributor
184 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 bubbles Reviewed April 13, 2014

We were in this area because we were attending the Gadget Show at the NEC and decided to combine that with some shopping, therefore opted for a hotel in the centre of Birmingham close to New Street station. This hotel is an oasis in the middle of a city centre which deserves urgent attention. The shopping in Birmingham was excellent (although extremely busy on a Saturday afternoon), but apart from that, it appeared to have little to offer the short-stay visitor. We arrived on a Friday evening and having received excellent directions from the hotel receptionist in combination with our car's sat-nav, we managed to find the nearest car-park to the hotel, which is the NCP High street car-park. First impressions were disconcerting as this concrete building looks like is a throw-back to the 1970s with a stairwell which smells of urine and is in dire need of updating (or even demolishing and starting from scratch). However, we knew that hotel residents received a parking concession at this hotel - down to £8 a day from £20, therefore we left our car here, hoping we would find it intact on Sunday morning. The approach to the hotel from this car park is anything but salubrious and not the most pleasant.

Now to the hotel...Pros: This is a brand new hotel (4 months old) and everything is fresh and clean. The staff were extremely service orientated throughout our stay - helpful and pleasant at every opportunity. Despite being a platinum Priority Club member, this was my first stay in this kind of apart-hotel and I think the concept has several benefits, the foremost of which is having a fridge, microwave and hob in the room. Our room was nicely decorated, although slightly cramped, our bed was very comfortable and the bathroom was excellent. Wifi is provided free of charge (which was appreciated as this is charged for in many money grabbing hotels) and similarly the clothes washing and drying facility. They even provide a little basket for you to take your clothes to the washing room. There is no extra charge for breakfast, and although I would not describe the offering as high quality four star, it was perfectly adequate and the two people that we saw on duty in the breakfast room did a great job of clearing the tables very quickly after guests had finished.
Cons: Only the awful car park which is closest to the hotel and the fact that we weren't upgraded (as a Platinum member) as 'there were no upgraded rooms available'. The latter I'm sure was true on this occasion, but all too often hotels use it as an excuse for not providing an upgrade.
To sum up - a very positive experience and we would definitely return if we had to stay in the centre of Birmingham again. It's nice to come across a hotel that provides those important extra bits without trying to squeeze every pound out of its guests!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Welshman_on_2ur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 15, 2014
Thank you for your review. We really appreciate it when someone takes time to leave a more detailed review that covers all aspects of their stay, as they're often very useful for other travellers. Thanks again and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 13, 2014 via mobile

Stayed here while on business for a few nights, wish I could have stayed longer! Excellent facilities, best nights sleep for a long time and the social events in the evenings are a lovely bonus! Free wine and canapes are alwats a plus! Breakfast was varied and fresh. I felt very safe and the rooms were immaculate.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 15, 2014
Thank you for your review. We're glad to hear you enjoyed one of our Evening Socials that are hosted every Tuesday, Wednesday and Thursday evening between 6.30pm and 7.30pm. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

This was a last minute booking and we arrived at Birmingham New Street not really sure how far away the hotel was. It was actually a 5 minute walk - perfectly located in the city centre meaning everything was in easy reach. Friendly helpful staff - a happy hour with free drinks and nibbles which was totally unexpected and very welcome - and a very clean and comfortable room. We stayed in a standard room and for a short stay this is more than adequate - comfortable and well appointed. Breakfast is basic but is of reasonable quality and complimentary. Would recommend this hotel without hesitation and will definitely return if staying in Birmingham again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete-H-1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 11, 2014
Dear Pete, thank you for leaving a review on your recent stay with us. I'm glad to hear you found us ok and that you found your room comfortable. Nice to hear our Evening Social was a pleasant surprise too! We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cricklade
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

Booked this hotel through the Amazon Local Deals website and was very happy with the accommodation and service provided. Our two bedrom apartment was well equipped, spacious and surprisingly quiet, given the city centre location. If you did not want to cook, breakfast was available and included in the price of the room. On both the Tuesday and Wednesday evenings a 'social' was arranged, with the hotel providing guests with free drinks and nibbles.
Each room in the apartment had its own thermostat / air conditioning control. Both bedrooms had a double bed and a tv and there were plenty of sockets for charging the inevitable gadgets we'd brought. WiFi access was free.
I was particularly impressed with the Reception Staff, who were friendly and very happy to help with advice on where to eat and what to see in the area.
The hotel does not have its own car park, but nearby NCP car parking was £8 per 24 hours for hotel guests.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nickyr0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 11, 2014
Dear nickyr0b, thank you for your review. I think you may be the first TripAdvisor Reviewer that has stayed in one of our Two-Bedroom Suites! It's great to hear you found the two rooms well-equipped and spacious, and that you enjoyed the Evening Social during the evening. I will be sure to pass your positive comments onto the team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

Fantastic place to stay if you're visiting Birmingham. Very central, clean, welcoming and comfortable.

The lounge area is perfect for groups to meet up, the breakfast was great and the staff were very helpful.

So glad we found this wee gem.

Room Tip: A wee bit daunting when you first arrive as there isn't anyone in the large entrance foyer. Jus...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel Y, Guest Services Manager at Staybridge Suites Birmingham, responded to this review, April 11, 2014
Thank you for taking the time to leave a review on your recent stay with us. I'm glad to hear you liked our lounge area and that you were made to feel welcome! We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Birmingham

Property: Staybridge Suites Birmingham
Address: Corporation Street Martineau Place, Birmingham B2 4UW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Staybridge Suites Birmingham 4*
Number of rooms: 179
Official Description (provided by the hotel):
Our hotel offers a "home-from-home" environment for all types of guest. Relax and un-wind in The Den, making use of FREE WiFi. Enjoy your FREE breakfast in the Hub Kitchen or take it to your room. Get fit in our FREE Exercise Room before grabbing a coffee from our 24/7 coffee machine! All our suites include a fully-equipped kitchen so you can prepare yourself a meal in the evening, or attend the Evening Social on a Tuesday, Wednesday and Thursday for complimentary drinks and nibbles! ... more   less 
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