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“week end trip” 4 of 5 bubbles
Review of Holiday Inn Express Birmingham - Snow Hill

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Holiday Inn Express Birmingham - Snow Hill
Ranked #43 of 117 Hotels in Birmingham
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“week end trip”
4 of 5 bubbles Reviewed March 15, 2014

Stayed from the 10th March for 3 nights. The hotel is modern and clean. The room was large and spacious but lacked space for hanging clothes.
Hotel reception staff were friendly and excellent ! They had to be ... key code card was continually not working !
Breakfast was very welcome and included in the price. Disappointing that there was no bacon!
Hotel is a brief 10 minute walk from the main train station....not too bad
Overall an enjoyable stay , good value and I would definitely recommend this hotel

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank midulster2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 26, 2014
Dear Guest ,

Thank you for taking the time to review the Holiday Inn Express hotel. As a valued guest your feedback and Comment is always important to us and we have looked into the issue in regards to the key card.

I hope that should you choose to stay with us again you will find our service much improved.

Kind Regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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    184
    42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
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English first
london
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

The hotel is modern, clean, comfortable and the reception staff (who were the only staff we had contact with) were very friendly and helpful. We paid £44 for TWO people including a buffet breakfast, which was passable, but not with the widest of choices, but overall brilliant value for money. There is an independant Car Park next to the hotel that wanted £24 for 24 hours (or over 12 hours) parking, reduced by 50% for hotel guests. For those of you who would rather avoid this charge, park in Lionel Street, less than 1 minute walk from the hotel. The pay & display spaces charge doesn't start till 8am, so you can call & pay by credit card from your room. Dont forget to photograph the location number of the parking meter, so you don't have to get out of bed with two hours parking costing £1.70- theres no overnight charge. Outside the hotel is a quest drop off and pick up point so you dont have to drag your luggage around with you, when you collect the car.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flaki2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 15, 2014
Dear Guest ,

Thank you for your five star reviews I am so delighted you enjoyed your stay with us. It is always great to hear and read an excellent review form our valued guest.

I do hope to welcome you back to the hotel in the near future.

Regards

Lucy Thapa
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

This hotel is wonderful. The room was large, beautifully decorated and spotlessly clean. I can't say enough about the standard of the room we stayed in. There was a nice bathroom with a lovely shower. We would definitely stay there again everything was of a high standard. One of the nicest stays we've had anywhere. Only one complaint really, there was no ironing facility in the room which would have been useful.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Valentine166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 13, 2014
Dear Guest,

Thank you for taking the time to review the Holiday Inn Express hotel. We are pleased you
enjoyed your stay and I do hope to welcome you back in the near future.

Kind regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 11, 2014

Very impressed - stayed one night in a triple room, £44 - very modern, spotlessly clean, lovely comfortable beds, modern bathroom, great shower.
Well located - staff very helpful and friendly - recommend.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Carlygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 13, 2014
Dear Guest,

Thank you for taking the time to review the Holiday Inn Express hotel.

I do hope to welcome you back in the near future.

Kind Regards

Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

Stayed here for the second time, the first not long after it first opened June last year. I a.m pleased to say standards have not slipped.

I arrived at just before 3pm to check in and was horrified to see a long queue of people but only one receptionist.. However another 3 arrived very quickly and I was checked in in literally a couple of minutes. Breakfast again very good and a wide selection of food

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 13, 2014
Dear Guest,

Thank your feed back . I am please your stay was enjoyable.

Kind regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 6, 2014 via mobile

Stayed here on business for a week and thought it was certainly fit for purpose. It was simple but did the job perfectly.

The rooms were very clean and spacious. The breakfast was good! My stay was very comfortable and I would certainly stay here again.

Stayed September 2013, traveled on business
Helpful?
Thank Davina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 13, 2014
Dear Guest,

Thank you for taking the time to review the Holiday Inn Express hotel. I am please your stay was enjoyable.

Kind regards
Lucy Thapa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evesham, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

Myself and 2 friends spent the night in Birmingham for a social occasion. Staff were very friendly and helpful, complimentary breakfast was really nice and the room clean and comfortable. At £40 each for a shared room I have no complaints. Thank you to the lovely blonde girl who re-cut our key for us, nothing was too much trouble. Well done Holiday Inn!

Stayed March 2014, traveled with friends
Helpful?
1 Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy T, Guest Relations Manager at Holiday Inn Express Birmingham - Snow Hill, responded to this review, March 5, 2014
Dear Guest ,


Thank you for taking the time to review the Holiday Inn Express hotel. I am so delighted you enjoyed your stay with us. Your feedback is always valuable to us and i will definitely share your comment to our entire team.

I do hope to welcome you back to the hotel in the near future.

Regards

Lucy Thapa
Holiday Inn Express Birmingham - Snowhill
1 Snow Hill Plaza
St Chads, Queensway
Birmingham
B4 6HY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Birmingham - Snow Hill

Property: Holiday Inn Express Birmingham - Snow Hill
Address: 1 St. Chads Queensway, Birmingham B4 6HY, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #43 of 117 Hotels in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham - Snow Hill 3*
Number of rooms: 224
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