For an HIE this is top quality (must be the refurb) and excellent value for money, if booked in advance (as was said). I took a double room with sofa bed which was extremely spacious. Lay out room well thought out -from large double walk in shower with glass shelves for stuff (upper and lower), full length mirror for swans with hairdryer adjacent. On 17th floor with triple glazing- it was quiet outwith those noisy A/C's -I think there may also be an issue re- bed comfort- this has been said. Plentiful lifts that are responsive to come and get up to all floors. Breakfast area open plan, kitchen staff polite even when hectic and very good at restocking the usual HIE fayre. Great atmosphere as was said at this "officers mess" style breakfast area and with welcome/reception team. I would recommend and certainly hope to return. Fantastic location - central yet off the beaten track re-visiting Jewellery Quarter etc. Close to Supermarkets (Sainsbury and little convenience store Waitrose) and snowhill station but only 10 mins walk max from new Street station also.
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