Booked this hotel 6 weeks before stay, however on arriving was informed that an administrative error had been made and they did not have any rooms. Were informed that had been booked into a hotel further outside city centre but taxis would be paid for, which was the case. The hotel they booked into was shabby and much below the standard expected when made the booking. Admin errors do occur however the least that should be done is guests should be booked into a better hotel not a worst / cheaper one.
- Official Description (provided by the hotel):
- The Royal Angus Hotel is a welcoming, contemporary hotel close to the city's famous Bullring. Located in central Birmingham, The Royal Angus Hotel is an excellent choice for discovering Britain's second-largest city. Local highlights include the Bullring Shopping Centre, with several theme parks and other outdoor attractions within easy driving distance. ... more less
- Reservation Options:
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- Also Known As:
- Thistle Birmingham City Hotel Birmingham
- Thistle Hotel Birmingham