We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Thoughtful service, great building”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel du Vin & Bistro
Ranked #34 of 117 Hotels in Birmingham
Southport, United Kingdom
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Thoughtful service, great building”
Reviewed January 15, 2008

Was attending a pantomine in Brum and had planned to stay at the budget chain, but managed to get a late deal through the hotel's website. Lovely building, great rooms. My daughters thought that they had never been anywhere so lovely. Reception staff were great, moving the rooms about to make sure that we were close together without being asked and giving the girls a direct dial number for my room, again without being asked. I loved the fact that they were treated so professionally. Bar service excellent and slick. Breakfast service could have been slightly faster, but the bacon is truly excellent!

Very welcoming and professional. Would happily go back.

  • Liked — Quality and style, and teh staff
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandgrounder_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,536 reviews from our community

Traveler rating
    579
    490
    272
    124
    71
See reviews for
169
675
38
299
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 15, 2008

A group of 3 of us booked this hotel as a girlie weekend getaway, and were relieved that they could put us in 1 room.

The hotel staff were reserved but ok. The rooms were very spacious, even with 3 beds (one of which was a roll out bed) and the bathroom was the highlight! It was huge, with a beautiful roll top bath, and a separate rainshower.

The facilities were very good too, with a beauty spa and sauna and steamroom on site (and the biggest showerhead I have ever seen!)

The location is good, being about a 10 minute walk to the main shops in the town centre, including the Bullring shopping mall. We didn't try the restaurant, so can't comment on the food.

Would definitely go back, or try another hotel in the chain elsewhere in the UK.

  • Liked — The luxury bathrooms!
  • Disliked — Spa treatments booked up in advance, so book ahead!
  • Stayed January 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reenyroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed January 5, 2008

On arrival the reception was not staffed. When someone did turn up they were unhelpful and charmless. My husband sat in the car as we did not know where to park and I asked for directions and was given them. I said is it far and should we unload our luggage now. He said yes. Husband came in with some luggage and again asked directions and we were given them but no offer of help with bags. When the receptionist turned up he said they could park our car for £20. Still no offer of help with bags (we had been travelling for nine days so we had a bit of luggage). The guy who parked the car was the person who had given us directions twice but did not want to carry luggage obviously. Very bad service for a hotel that presents itsef as top class.

The room is very average and the bathroom tiny, overall nothing special. Very disappointing again given how they sell themselves. Bath need to have the sealant re-done, no shelving to get your tolieteries off the floor and generally in need of a refurb.

We were on a DBB rate so went down to the bar for a pre dinner drink. A pretentious little bar with uncomfortable seating (low sofas in the back of the bar), charmless staff once more who jumped on us to get our drink order. Everytime someone left they spent minutes plumping cushions - if soft furninshings were of a quality this would not be nexcessary. We went to the pub across the road after dinner as we could not face the bar again.

In the restaurant greeted by more charmless staff (at least they're consistent). However, the food was decent. The girl who served us was efficient but no conversation at all and I suspect she was over run so not blaming her in particular. We were served desert by a different waiter who managed to conduct the transaction without speaking at all. The service has to be pretty bad for us to not tip - and we did not this time because at no point did we have any interaction with the staff, orders were taken and food delivered efficently but with no effort to engage with you as a customer.

Breakfast could have been good as the menu was appetising was cold served by staff that were, you guessed, charmless. Again no one actually spoke to us.

Said enough about their hopless staff other than when the guy (who had parked our car originally) turned up outside with our car, he handed me the keys at the front door and moved as quick as he could avoiding any offer to assist with our bags.

Overall an over rated poorly managed hotel that we won't be returning to again.

  • Liked — Nothing appalling service spoiled this visit
  • Disliked — Service
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
96 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed December 28, 2007

I live in brum, and my wife and I have our wedding anniversary on 24th December. Often we go away, but weren't able to this year, so just stayed at the Hotel du Vin and had our Christmas lunch there.

A stay on Christmas Eve brought an upgrade to a studio on top of a very cheap room rate (hotel nearly empty!). Furnishings are chic and modern, though the stairs to the bathroom are treacherous at night. Bed huge and comfy! But little things kept letting the place down: problems getting a mobile signal, the loo roll holder too far from the loo (and I am 6'4''), milk in the fridge off, poor control of the lighting, telly not working properly etc.

Had a lovely night in the Champagne bar, and drank some lovely stuff there. Food for Christmas was first rate, and we will go back again next year if we find ourselves stuck in Brum again for Christmas!

  • Liked — Bistro was fantastic
  • Disliked — sunken bed area in the room made getting up in the night for the toilet a serious risk!
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank groggery1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warwick
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 26, 2007

My partner and I spent a wonderful weekend at the hotel du vin, a lovely building sympathetically converted from the old eye hospital. The room was spacious, clean and very comfortable and the bathroom fantastic with roll top bath and fabulous walk in shower. We couldn't get a table for dinner so the staff found us a table at their sister establishment, malmaison. All in all a lovely place to stay, we will be back

  • Liked — spacious luxurious and clean
  • Disliked — no parking
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blackcat100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnborough, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 2, 2007

We stayed at this hotel on an urban spa break package - fantastic value as it included 2 nights in a double delux room; dinner both nights in the bistro (3 courses with coffee and no restrictions or supplements except drinks and side orders); breakfast both mornings; valet parking and 4 x 1 hour treatments per couple in the spa, all for £575.

Upon arrival check in was super smooth, our bags were carried for us and our car valeted away. The welcome was warm and genuine and not at all pretentious.

Our room was amazing - huge, with an enormous comfortable bed, excellent wardrobe space and an above usual fine range of complementary tea, coffee etc. with a plasma TV and DVD. The decor was simple and stylish, and perhaps the room could have done with a sofa as it was a bit minimalistic, but that's being really picky! The bathroom did not disapoint either - roll top bath that filled really quickly, the shower is a good as everyone describes it and all in a really spacious room. It's the simple things that this hotel does so well like providing 2 bathrobes, where as other (more expensive) hotels usually only provide one.

All our food in the bistro and breakfast was excellent. Saturday night was very busy and service wasn't fantastic, but the food made up for it.

The Spa area was really nice - clean and well thought through with complementary fruit and drinks in the relaxation room. All of our party of 4 had different treatments and we were all really pleased with them, and we got a complentary gift pack to take away too.

The only minor thing I could fault with our whole weekend away was that our tea and coffee and toiletries were not topped up during our stay, but there was still a suffcient range of teas to keep me happy, although I did have to be a bit more economical with the shower gel for my final drenching in the shower!

  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank mrsbucket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twickenham
Level 6 Contributor
112 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed November 28, 2007

I stayed at the Hotel Du Vin for one night whilst working in Birmingham. The hotel was across the road from the office so location was perfect for me. The hotel is very close to the shops so great for those needing to be central.

The hotel used to be an eye hospital and is a very beautiful place on the inside. It has a stylish feel to it, very nice looking bar and very relaxing looking restaurant.

The room was the disappointment. My room was small and had a problem where the wardrobe door could not be fully opened as it hit the bed. This was a minor niggle that a colleague did not have. Otherwise it was an excellent place to stay and would recommend to anyone.

  • Liked — Style
  • Disliked — Size of room
  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PeteSimmonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Birmingham hotels
Staying Cool at the Rotunda
#1 of 117 in Birmingham
920 reviews
Ladywood
Malmaison Birmingham
Malmaison Birmingham
#22 of 117 in Birmingham
2,251 reviews
Hotel La Tour
#10 of 117 in Birmingham
2,412 reviews
Show Prices
Show Prices
Show Prices
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#7 of 117 in Birmingham
2,977 reviews
Hotel Indigo Birmingham
#31 of 117 in Birmingham
987 reviews
Ladywood
Macdonald Burlington Hotel
Macdonald Burlington Hotel
#39 of 117 in Birmingham
2,965 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel du Vin & Bistro? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel du Vin & Bistro

Property: Hotel du Vin & Bistro
Address: 25 Church Street, Birmingham B3 2NR, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Birmingham
#17 Luxury Hotel in Birmingham
#23 Family Hotel in Birmingham
#30 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel du Vin & Bistro 4*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Priceline, Hotels.com, TripOnline SA, Hotwire, Cancelon and HRS so you can book your Hotel du Vin & Bistro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Du Vin And Bistro

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing