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ibis Styles
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All reviews lionel street room was clean car park holiday inn express breakfast was included hot drinks yogurt jewellery quarter new street station beans birmingham centre reception staff the sofa bed stayed here for one night min walk would stay again cooked breakfast
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Reviewed November 14, 2017

Booked well in advance and got a room with double bed and sofa bed plus all you can eat continental breakfast for under £50 !!!!!!!!
Room was clean and all staff friendly and very helpful.
A 15 min comfortable walk to New Street Station and Symphony Hall.

Date of stay: November 2017
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank J1956
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded November 22, 2017

Dear j1956,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2017 via mobile

First time staying at this particular Ibis hotel. Great location for what we needed it for. Parking on site if a little expensive. Room was a decent size and the bed was very comfy. Breakfast was nice to be included in the price but could do with a few more options to choose from. But overall it was a good stayear and will book here again.

Date of stay: November 2017
Trip type: Traveled as a couple
Thank Diane P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded November 22, 2017

Dear Diane P,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2017

Just got back from a 1 night stay at the hotel.
The hotel is in an excellent location to the Birmingham Arena (5 minute walk) with the rooms at the usual clean & tidy standard, it could do with more lights especially where the tea & coffee facilities are.
The down sides are:
1. The bar had virtually no drinks in stock except for 3 or 4 shorts
2. The continental Breakfast consisted of 1 small plate of cheese, 1 tray of processed ham, cereal, small amount of pastries & bread for toast, easily the worst I’ve ever seen before & for a hotel this size is disgraceful, I would stay again but would get breakfast from around the corner.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank SPRINGERSX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded November 22, 2017

Dear SPRINGERSX,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2017 via mobile

Paid £65 for B and B midweek. Overall good value. Excellent location close to Brindley Place and Broad st. Room was clean and freshly decorated. Breakfast choice was good continental - croissants, toast, cereal, fruit, yoghurts and juice. Staff friendly and helpful. Fresh air in the room would be beneficial.

Date of stay: November 2017
Trip type: Traveled on business
Thank sharri91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded November 22, 2017

Dear sharri91,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2017

Booked the hotel a while ago and was thinking of cancelling after reading the mixed reviews but am very glad that I didn't. We needed somewhere clean and comfortable to spend one night whilst visiting Birmingham for a concert at the nearby Arena, and this was exactly what we got from Ibis Styles.
The hotel is about a 15 minute walk from New Street Station. It was a 10 minute walk to Brindley Place and a 10 minute walk to the Arena. Most of the guests seemed to be concert goers.
We received a warm welcome from the staff and our room was ready. The room was basic but clean and we slept well. There was a hairdryer, tv, tea/coffee facilities and some basic toiletries in the room. The chocolate on the pillow is a nice touch. Wifi worked well. We had to check out the multi purpose bathroom/toilet door as mentioned in a previous review! The room was a little cold at first but soon warmed up - there are clear instructions on the wall for working the air cooling/heating system.
On return from the concert the hotel was quite busy. The bar is open until 2am but they won't take cash after 10pm so you have to pay by card. There is a drinks machine in the lobby where you can help yourself to a free hot drink at any time. Breakfast was fine - nowhere near as bad as people have made out in other rooms. Yes it was basic and continental but it was adequate. You get what you pay for and we found this to be a perfectly reasonable budget hotel.

Date of stay: November 2017
Trip type: Traveled with family
2  Thank GemZ77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CBarratt, General Manager at ibis Styles Birmingham Centre, responded to this reviewResponded November 22, 2017

Dear GemZ77,

We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. We are delighted that you had an enjoyable stay and found that the hotel met your needs.

It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Carla Barratt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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