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ibis Styles Birmingham Centre
Ranked #40 of 118 Hotels in Birmingham
Reviewed May 28, 2013

Stayed here for three nights for my birthday and had a great time, staff were so polite and helpful. Breakfast was satisfactory although the sausages were awful, more potato than meat! Easy walking distance to both Broad Street and the Bullring which suited us fine as there is nothing worse than trying to park your car. Will definitely stay here again as it was very quiet and well placed for everything.

  • Stayed: May 2013, traveled as a couple
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Thank Panther14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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892 - 898 of 1,225 reviews

Reviewed May 27, 2013

I was surprised to be told on arrival that only guests were allowed in the hotel after 11 - I suspect that this could be to try to stop ladies of the night frequenting this establishment. There were some questionable characters checking in at the same time as us - 2 girls that the men on reception seemed to know very well made me think they stayed there a lot!
The thing that convinced me was being kept awake by the sounds of sexual screams from a nearby room that went on for hours!
Other than that the location was convenient for the symphony hall and the rooms were clean - breakfast was fine.

  • Stayed: May 2013, traveled with family
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1  Thank Caro307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ibis Styles Birmingham Centre, responded to this reviewResponded July 1, 2013

Dear Caro307,

Thank you for taking the time to post a review of our property. We are glad you liked the convenient location of our hotel in the area. Please allow us to apologize for the noise challenges you have experienced during your stay and any inconvenience the situation may have caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Rest assured that your comments will be reviewed by our team and take actions accordingly. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013 via mobile

The hotel is globally quite ok... clean and new enough for a business trip.
The main limits is the breakfast (that is quite poor).
The staff is good always smiling and ready to support.
The room was too cold and no way to get warmer... but at least the shower was strong and hot!
Anyway the price (130£ including breackfast) was good considering the Birmingham style...
Suggested only for short trips.
Bye!

Thank Bardano
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 15, 2013

Could not be more disappointed. I stay frequently at IHG hotels and am usually impressed overall. Not here though, not even close. I admit that I booked this hotel by accident and actually intended to stay at the non express holiday inn but that is not the reason for my unhappiness. Check in was slow and confusing and, as a gold member, I was expecting a free drink voucher that I usually get. Nothing this time but also nothing to cry about. However the rooms give a new meaning of basic. They make you feel as though you have travelled back in time to the 80s with their tiny rear projection TVs which they still have the cheek to charge £10 for a movie on. I haven't checked out the bar or had breakfast yet but I hold no hope of this hotel (dump) redeeming itself. The charge is £150 a night but look somewhere else if you can't get it for £30 or under because disappointment should never cost this much.

  • Stayed: May 2013
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1  Thank Carlmcco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at ibis Styles Birmingham Centre, responded to this reviewResponded May 29, 2013

Dear Carlmcco,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room accommodations prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

As stated above, basic general standard one would expect from Holiday Inn Express. Good speedy check in and check out with car parking facility catered for. The hotel was very clean, comfortable and surprisingly quiet despite its proximity to main roads and its central location. We really liked the choice of pillow facility e.g. pillows labelled soft and firm.
The reception staff were very helpful providing a map of the hotel location and other requested sites. We were very pleasantly surprised by how much sightseeing we were able to cram into our short stay. This hotel location was such a bonus!
Breakfast was clean, nicely presented and fast if needs be.
Tea and coffee facility available in the room. WiFi access.
Very enjoyable, would certainly stay again and recommend to others. Thanks to all the staff.

  • Stayed: May 2013, traveled as a couple
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2  Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

Good welcome and speedy check in
Spotlessly clean in all areas and the room was perfect for a one night stay with a good shower.
The hotel is situated in a perfect location for shopping or the excellent nightlife

  • Stayed: May 2013, traveled on business
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1  Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013 via mobile

We stayed for one week at the Holiday Inn Express in Birmingham. We truly enjoyed the kind and professional service of manager Macarena and her team. Any issue, let it be a forgotten UK adapter or Wifi access - Macarena and her tram got it solved with a smile!
We also stayed at the Hotel during a fire alarm and I can tell you they take it very serious. No exception, everyone has to leave the room, no matter the outside temperatur and to wait until the Hotel is cleared. So you better get warm clothes and your laptop if ot happens to you as well ...

  • Stayed: April 2013
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3  Thank KLH2012Riyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Styles Birmingham Centre

Address: 65 Lionel Street, Birmingham B3 1JE, England (Formerly Lionel Street Hotel Birmingham)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#22 Family Hotel in Birmingham
#35 Romantic Hotel in Birmingham
Price Range: $66 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Birmingham Centre 3*
Number of rooms: 120
Official Description (provided by the hotel):
A modern 3 star Hotel in a prime city centre location. The Ibis Styles Birmingham Centre (formerly Holiday Inn Express Birmingham City Centre)is 5 minute walk from Birmingham New Street Train Station and eight miles from Birmingham International Airport.The Hotel features 120 newly refurbished bedrooms with amenities including en suite facilities, air conditioning, satellite flat screen TV, free Wi Fi throughout all bedrooms and refreshment making facilities as standard. Easily accessible by major UK motorways (M6, M5, M40 and M42). The ideal place to meet and a great base for exploring the many attractions the Heart of England has to offer. Visit nearby attractions including Cadbury World, Sealife Centre and the historic Stratford upon Avon. The hotel is also excellently positioned within walking distance of the highly acclaimed Bullring Shopping Centre. The established in house restaurant offers a variety of traditional cuisine and after a busy day the relaxing environment of the lounge bar complements the experience of the Ibis Styles Birmingham Centre. ... more   less 
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Also Known As:
Holiday Inn Express Birmingham City Centre Hotel Birmingham

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