I had a good many positive things to say about this hotel having never been to a Hampton by Hilton before.
The decor is chique and not too fussy. The wifi is free and easy to use throughout the hotel, and the food is just what you want it to be. I strongly recommend the pizza's for an evening watching the football, very nice!
The staff were professional and attentive though sometimes you are waiting for a while at reception so give yourself time if you need to be anywhere fast.
On the getting any where fast theme, don't use the hotels taxi contractor. Not the hotels fault but A2B taxi's are terrible and left us standing for half an hour. Even the manager tried to figure out why they were so late. In the end we had to call another company.
The rooms are bright and airy though it's a bit awkward having to open the thin curtain to then shut the black out blind. Also, I have no level access needs and therefore did not require or request a level access room or a wet room. I also have to agree with some of the other reviews about the room allocations. If there are two rooms on the booking, they should not be allocated 13 floors apart. I was on the 4th floor and my colleague was put on 17!
Overall I would recommend this hotel. My negatives are merely constructive points for the hotel to resolve moving forward.
- Official Description (provided by the hotel):
- Ideally located in the heart of the UK's second city center, with onsite car parking, ideal for shop and drop. Our convenient Birmingham hotel is just a short walk from the International Convention Centre and the National Indoor Arena. We are close to the many tourist attractions including the Jewelry Quarter and Museum, Cadbury World, Millennium Point, Botanical Gardens and Sealife Centre. ... more less
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