Air conditioning very noisy and not functioning in 3 of the 4 rooms we booked. Had lunch in the brasserie, do not have the burgers, very dry and no "flourish" plus 16.5% service charge for 7 of us. My mini pedicure was in a room which used to be an office, very draughty, could hear all the panting from the gym, dirty light switches plus 2 and a half hours later still was not set and smudged - rebooked to have repainted in the morning but no apology offered, just "we do say it takes between 1 and 3 hours to dry" of which I was not informed. Such a shame as other Malmaisons are still "boutiquey" and made to feel special. Feel just too big to offer a proper service.
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- Also Known As:
- Malmaison Birmingham Hotel Birmingham
- Malmaison Hotel Birmingham
- Birmingham Malmaison Hotel