Firstly: that photo of the canal which makes you assume that the hotel backs onto a canal is an utter lie. This hotel backs onto the dump behind Birmingham City Football Club.
My partner and I got the luxury double, and that was exactly as pictured: lovely. However, your hotel room shouldn't be located in what is essentially a crumbling brick sphincter.
When we drive into the car park (the garage round the back), there were people hanging around in the doing nothing. They seemed, worryingly, quite surprised to see visitors.
We checked into the hotel at the horrible pub underneath - we should have turned back when the first poster we saw was promoting a Danny Dyer night. The atmosphere reminded me of when Vince and Howard walked into the fisherman's pub in The Mighty Boosh and everything stopped.
As I said, the room itself was nice but literally everything that surrounded the room was rubbish. The two bars downstairs were rubbish, the staff were nice enough but seemed embarrassed to be associated with such a crap hotel, and the area felt unsafe (not even in the exciting way).
This hotel could be all right and I'd go back to it if it had a HUGE refurb and plan for professionalisation.
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