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“Sight seeing in brum” 5 of 5 bubbles
Review of Eaton Hotel

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Eaton Hotel
Ranked #7 of 117 Hotels in Birmingham
Certificate of Excellence
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556 reviews from our community

Traveler rating
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    41
    14
    8
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Cork, Ireland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 19, 2013 via mobile

Very nice, chic hotel.Lovely male receptionists -no task to big.Great food available.Set menu excellent value.Rooms very clean and modern.Delay with restaurant service on one of the evenings but much better the second.Nice toiletries and other amenities in room.Would def recommend.Very safe.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Piscesblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, May 20, 2013
Dear Piscesblue,

Thank you for leaving a review on TripAdvisor. We welcome all feedback. We are happy that you enjoyed your stay with us. Our staff go the extra mile to ensure all our guests have a great stay with us. I am happy overall that you did, I will pass your comments onto the team too.

We look forward to seeing you in the near future.

Kind Regards

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 17, 2013

The staff were lovely and attentive and my room was spacious with a very pretty arched window. I ate in the restaurant for the evening meal and the food was fine. There are several chain restaurants further down the road, but as it was raining heavily, I didn't venture out. Just a few niggles, the cleaners could have been a bit more efficient (long lack hairs left in the shower tray, crumbs on the shower room floor, holes in the duvet cover and spill marks down the wall). I had a room with shower only, I don't know if any other rooms have baths, so if you really prefer a bath it is worth asking. The pillows were rock hard and sadly not for me, but if you like hard pillows, then they will be great for you. Neither I nor a colleague could get the WiFi to work (but my independent WiFi for my 'phone worked fine) and the walls are ready for a lick of paint to cover up the scuffs, but as a regular business traveller this is common in high traffic areas for hotels. Sleep was disrupted due to noisy/drunk guests, there seemed to be an event on - not really the fault of the hotel, but inconsiderate fellow travellers.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BarnsleySunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, May 20, 2013
Dear BarnsleySunshine,

Thank you for leaving a review on TripAdvisor. We are pleased overall that you enjoyed your stay with us and I will pass your kind words to the team.

I am disappointed though, regarding your comment about your bedroom, please rest assured I will speak to our Head Housekeeper to find out why this has happened, if we knew this problem at the time, we could of have dealt with it prompt and offered you a different room. We also could off offered you softer pillows. Our cleaners have been working for us 15-20 years and work to high standards.

Your comment regarding wifi, if you contacted reception, we would be more than happy to assist you and your colleague.

Our night team do regular floor checks, if they were told that other guests were making noise at the time, we would of acting straight away.

Once again, I would like to thank you for your review. We take positive and if any negative comments on board at all times.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

Saturday May 4th 2013, we celebrated our 50th wedding anniversary at the Eaton Hotel, it was by recommendation from friends, so glad we decided to hold it there, all of our guests said how much they enjoyed it, we were only 45 in number, from 89 years of age to 7, the food was outstanding, with menu choices of one or two fussy eaters catered for, the room was not very big, but absolutely fine for our needs, it looked beautiful, and much praise to Maria who from our first meeting with her to discuss what we wanted for our special day gave us every confidence that things would go well, which they did with absolutely nothing going wrong.
Many thanks Eaton Hotel for making our special day, special.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank anneelement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, May 13, 2013
Dear anneelement,

Thank you for leaving a review on TripAdvisor. We are pleased that you enjoyed your 50th wedding anniversary here at the Eaton Hotel. I will personaly pass on your comments to the team and Maria of your kind words.

We do cater for all our guests needs and give our guests great value and service at all times.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

I've stayed here many times on business trips. Have never been disappointed with any aspect of the hotel over a number of years.
Comfortable rooms, great food and good meeting room facilities. Free WiFi is a delight.
Very friendly, professional and efficient staff.
This hotel is able to deal with people that have allergies to certain foods very well with the chef providing different choices for meals to those displayed on the excellent menu. Room service is also terrific.
Can't praise this hotel and Maria enough.

  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, May 11, 2013
Dear Margaret T,

Thank you for leaving a review on TripAdvisor. We are pleased with your feedback left and I will pass your kind words to the team and Maria.

We pride ourselves on excellent food and service at all times, meeting all our guests needs.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We are hard to please as we like 4 to 5 star accommodation but at a bargain. I stayed at the Eaton Hotel Birmingham overr 5 years ago. So 5 years later when mu partner and I was visiting friends in Birmingham we booked the Eaton. I was worried it would not be as I remembered. It was fabulous. It was modernised but perfectly done so it was still cosy. We stayed there in March and in May 2013. The showers is powerful and beats away the tiredness. Beautifully tiled. The bedroom is huge. There is a trouser press and iron. The staff are really polite and friendly. Breakfast is just perfect. There is buffet style continental breakfast with fresh fruits (not tinned) and cereal to start with and then a menu to choose your hot brealfast from full english to smoked haddoc and poach eggs. I honestly dont understand why everyone one doesnt book this hotel you get a lot for £70. Most budget hotels cost just as much but all you get is square room with no character. I forgot to say that iys close to broad street if you out for the night life or drukenl lunch and want to tatake a cab its less than a fiver. Book the Eaton you wont regret it

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melanie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, May 8, 2013
Dear Melanie T,

Thank you for leaving a review on TripAdvisor. We are pleased that you enjoyed your stay with us.
I will pass your comments onto the team and your kind words about the team too.

We are proud to offer great value for a great price.

We look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Talbot, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

I've stayed here several times on business and always had a good experience, check in is efficient, there's plenty of parking, free wi-fi, the rooms are very nicely decorated and most of them are large and airy, the beds are very comfortable.

Breakfast is always lovely and our regular waitress is a treasure.

I would definately recommend

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kaytutt6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ngkalavanas, Manager at Eaton Hotel, responded to this review, April 30, 2013
Dear Kaytutt6,

Thank you for your feedback left on TripAdvisor. I will pass your kind comments onto the team.
We are pleased that you enjoyed your stay and look forward to seeing you in the near future.

Kind Regards,

Simon Roberts
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eaton Hotel

Property: Eaton Hotel
Address: 279 Hagley Road, Birmingham B16 9NB, England
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#2 Romantic Hotel in Birmingham
#5 Business Hotel in Birmingham
#12 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eaton Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Eaton Hotel Birmingham

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