Almost 3 hours for 2 courses and coffee kind of says it all! Very friendly staff, just badly organised. Not a great start to be told they'd run out of bread (at 8pm) but my suggestion of popping out to Tesco seemed to work as it eventually appeared. It was quite busy but not packed, plenty of staff, so not sure of the problem. Bit pricey but worth it for the view and the food was pretty good.