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“Great Novelty Parking”

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Hotel Indigo Birmingham
Ranked #27 of 118 Hotels in Birmingham
Sheffield UK
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great Novelty Parking”
4 of 5 bubbles Reviewed May 7, 2013

Stayed at this hotel for a weekend with friends. Upon arrival reception staff were very friendly and informative. We had booked executive rooms, but they were a lot smaller than expected and whilst the bed was comfy, it wasn't a King. The room and shower room (no bath) were very clean, the shower was brilliant. The parking experience is a real novelty and worth the £18 for overnight parking as you know that it's secure and not going to get someone opening their door onto it. Location is perfect right next to the bars, restaurants and shopping at the Mailbox. One negative, we ordered an ice bucket and 4 champagne glasses, but they never arrived, we ended up drinking champagne out of the water glasses, not quite the same! the Champagne Bar on the 25th Floor is over priced and full of pretentious people, great view, but you are better off going to the bars in the Mailbox. Breakfast was average, nothing to shout about. If we were to stay here again, it would purely be for the parking and location.

Room Tip: we were on the 23rd floor and didn't experience any noise problems even though the hotel was ful...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank btheset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, May 9, 2013
Dear Btheset
Thank you for the feedback regarding your recent visit to our Hotel.
I am pleased that you found the employees to be both friendly and informative and that the overall stay was positive.
It is disappointing however that the Champagne Glasses were not delivered to you on request and that you thought the rooms were smaller than expected.
I do hope we have the opportunity to welcome you back in the near future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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946 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed May 7, 2013

Lovely Hotel, great Bar and Restaurant great location, fantastic views. Our issue was we ended up in a room next to a cleaning/storage room and woke by possibly the worlds loudest cleaners with the moving furniture and what sounded like a bottle bank. Shame it really distracted from what would have been a fantastic stay.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank unfitguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, May 9, 2013
Dear Unfitguy
Thannyou for the feedback regarding your recent visit to Hotel Indigo.
I am sincerely sorry that your stay was marred by the Housekeeping team and the noise they made in the morning.
I would like to assure you that this has been addressed with them and the Manager who will be more aware for next time.
I do hope we have the opportunity to welcome you back in the future and once again my sincere apologies.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed May 4, 2013 via mobile

Nice clean hotel with courteous staff. The beds are comfortable but don't expect too much from the free mini bar. A couple of bottles of water, few soft drinks and two snacks is all you get.

The parking at £18 is a bit pricey but worth it to see your car descend in its own into the depths of the building.
Overall a nice hotel I would use again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andyr72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, May 7, 2013
Dear Andyr72
Thank you for the feedback regarding your recent visit to our Hotel.
I am pleased that you found the overall experience nice and the staff were all very courteous.
The parking is always a talking points due to the nature of it and I do hope we have the opportunity to welcome you back in the future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 1, 2013

If you are looking for the best hotel in the town, then Hotel Indigo Birmingham can be the best option. It is a superb hotel where you can experience luxury in true sense. Rooms are elegantly designed, very clean and very beautiful. Quality and choice of fabric used in the rooms was excellent. Balcony was not too big, but view of the city from this place was awesome. Washroom had all the luxurious products. I stayed here for one week, a few months ago and wish I could have extended it longer. Highly recommendable.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francesca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, May 7, 2013
Dear Francesca T
Thank you for the positive review regarding your recent visit to our Hotel.
I am really pleased that everything about your stay was 'Simply WOW' and we do hope to welcome you back in the near future.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgnorth, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Stayed here for one night with my partner on Friday 26th April. The hotel is centrally located & is within easy walking distance of the Bull Ring shops, restaurants & bars. Check in was quick, efficient and staff were very extremely friendly and helpful. The car parking is unique but is easy and straightforward! The hotel is spotless as was our room. The views from the room were panoramic. There was complimentary tea, coffee, water, pop and snacks. Lots of plug sockets, cold fridge, powerful hair dryer & shower , free wi fi and safe in the room. Bed & pillows were very comfy. The champagne lounge and champagne bar also have panoramic views & there is a lovely outside terrace. The champagne bar seems to be a little quieter than the main bar area. Breakfast was impeccably served and was of high quality. We will definitely recommend the indigo & will certainly stay here again. Excellent value for money.

Room Tip: Book a table at the Marco Pierre White restaurant in advance to avoid disappointment. The champagn...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, April 29, 2013
Dear L K
Thank you for such wonderful feedback about your visit.
I am pleased you enjoyed all aspects of your stay and you also had the opportunity to visit the Champagne Bar, a great view.
Hopefully we will be able to welcome you back in the near future.
Kind Regards
Mark Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

Stayed here for 1 night with my partner as a last minute night away. Have stayed in majority of hotels in Birmingham City Centre and this is far by the best. The rooms maybe slightly smaller than some of the hotels but they are finished perfectly. Free Wi-Fi, complimentary mini bar, 2 bath robes already provided in room which is hard to get as a standard in any hotel. Fantastic views from my room even better by night. All the little touches were here and make a fantastic hotel for business or leisure. Will definitely be returning and is now my number 1 choice in Birmingham. Special mention to Naomi on Reception she was extremely helpful and provided me all the information I needed. She also resolved a booking issue I had with great efficiency and nothing was too much trouble at all.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, April 29, 2013
Dear Michael R
Thank you for taking the time to give us your feedback.
I am really pleased that your stay was enjoyable and the facilities were the best you think in Birmingham.
It is also refreshing to hear positive comments about employees and be assured I will pass on your thanks to Naomi.
Kind Regards
Mark Davies
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stonehouse, United Kingdom
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed April 21, 2013

My friends and I visited The Spa as a pamper day treat for our 60th birthdays. From start to finish we were made to feel very welcome and special. The treatments were professional and the therapists extremely chatty and friendly. There was tea, coffee and water available all day. However, there were two downsides to the day - one was the lounge where we had lunch (which was lovely) is open to all, so we felt a little uncomfortable in our robes and two there are not many poolside loungers, although there are seats some of which can cater for one and a half persons! and possibly a change of towels at lunchtime might be welcome. The hanging pods in the therapy area were very relaxing and we all felt suitably relaxed at the end of our day - thank you!

  • Stayed April 2013, traveled with friends
    • Value
    • Service
Helpful?
Thank ValerieandBarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark D, General Manager at Hotel Indigo Birmingham, responded to this review, April 29, 2013
Dear ValerieandBarry
Thank you for the feedback regarding your recent visit to our Clubandspa.
We are really pleased that you day was relaxing and that the team were professional, chatty and friendly.
Thank you also for the constructive feedback which we will review with the team and Lounge.
Kind Regards
Mark Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Birmingham

Property: Hotel Indigo Birmingham
Address: 200 Wharfside Street | The Cube, Birmingham B1 1PR, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 118 Hotels in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Birmingham 4*
Number of rooms: 52
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