I recently visited castle Bromwich hall hotel with the intention of possibly booking my daughters wedding, we opted for a drink in the bar before dinner and was disappointed by staff. I asked for ice in my drink, I was told "I haven't filled the ice bucket up yet so you must wait" almost half an hour later than was booked for, a surly looking waitress told us our table was ready, the dining room was freezing cold even though they have a log fire which wasn't lit. Not cozy! I could hear the receptionist on the phone talking rather loudly to another guest who was obviously complaining. Our waitress then proceeded to ask us if we were ready to order as the kitchen was closing soon, we asked what the soup of the day was, to be told "oh, errrr it's whatever the chef decided, do you want me to ask?"
The food isn't even worth a mention as it was so poor, I wouldn't feed it to a hungry dog.
A flustered looking man was flapping around looking all important (or trying to) clicking his fingers and not treating staff with much respect.
All in all it was a huge disappointment to myself and my husband and we won't recommend this place for anything other than a walk around the gardens, which thankfully have nothing to do with the hotel or it's fawlty towers staff !
- Official Description (provided by the hotel):
- 17Th Century Splendour Today Set in 10 acres of beautiful mature walled gardens, Castle Bromwich Hall Hotel is a unique Grade 1 star listed country house hotel that combines understated luxury with an impeccable client focused service. Offering the very finest in dining and accommodation, Castle Bromwich Hall Hotel effortlessly provides high quality hospitality with faultless attention to detail. In a delightfully rural and peaceful setting, guests at Castle Bromwich Hall Hotel are taken out of the hustle and bustle of everyday life and transported back to a time where sophistication and elegance presided. Indulge in the surroundings and relax in the ambience of the beautifully restored Sixteenth century building, enjoying the many remaining original features including exposed wooden floors, intricate stone carvings and roaring log fires sympathetically combined with stylish modern furnishings, fabrics and finishes. Guests at Castle Bromwich Hall Hotel can enjoy both the grace of the past and the pleasures of the present in the Hotel's subtle fusion of the conventional and contemporary. The perfect retreat or the magnificent backdrop. Whether planning a wedding, a business conference, a family occasion or organising a special meal - whatever the reason - a stay at Castle Bromwich Hall Hotel will ensure you have an unforgettable time in the very finest of care. Offering a range of beautiful and unique rooms for your event, as well as the exceptional skills of the Hotel's award-winning culinary team, you can be sure that your guests or delegates will be suitably impressed with your choice of venue. ... more less
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