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“Avoid! rip off hotel!”

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Holiday Inn Express Birmingham NEC
Ranked #33 of 118 Hotels in Birmingham
Reviewed September 10, 2010

Car park £7.50 per day, even for residents. Just try and argue & you get a spotty faced kid laying down the law!
Bar / restuarant serving simply awful food & very rude staff. By the way if you do decide to stay here, get your final drinks well before time as you have no chance even 5 minutes before time (unless your local).
Would I recommend this hotel? NO WAY!
By far the biggest problem is the staff.

  • Stayed: September 2010, traveled on business
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Thank spadgeHuddersfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded September 28, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. The Pub next door to the hotel is not owned or run by the hotel i will pass your comments on to the management at the pub and make sure this is followed up. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you back to the hotel again.

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1,020 - 1,026 of 1,088 reviews

Reviewed August 27, 2010

stayed here for two nights whilst taking my wife and two young boys to drayton manor,price was £39 a nite including breakfast!! room was spotless, staff were polite and friendly,breakfast was varied and plentifull, overall had a super stay and would recommend to anyone for a short stay.pub next door is cosy and welcoming 10mins to birminghan centre and 20 mins drive from drayton manor!!!

  • Stayed: August 2010, traveled with family
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Thank woody09Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded September 28, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you back to the hotel again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2010

Could not fault this Holiday Inn Express. It was clean, comfortable and staff were friendly and polite, especially Claire, the Manager on duty. She went out of her way to help us with directions and advise. Breakfast was good, better than some Holiday Inn Express we have stayed at before. I would definately recommend it to anybody flying from the airport or visiting the NEC or anywhere in Birmingham. We will stay again if in the area.

  • Stayed: August 2010, traveled with family
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Thank maxine2115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

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Reviewed August 12, 2010

Lovely staff, great duck promotion kids felt really welcome and valued

  • Stayed: August 2010, traveled with family
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Thank superfan8154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2010

Just wanted to say what a pleasant stay i had at the Holiday Inn Express at the NEC.
Wanted a basic bed and breakfast while visiting friends at a show but the staff made it feel more like a 4 star holiday! Very friendly and helpful and the hotel was perfect for my needs.
Will definately use again.

  • Stayed: July 2010, traveled solo
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Thank Kirsty2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2010

Refreshingly clean rooms and environment. Service was of the expected high standards. Price was very reasonalbe. Location is perfect.

Stayed: May 2010, traveled on business
Thank andreack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2010

amazing hotel, staff so friendly, breafast staff very helpful, nothing seemed too much trouble for anyone. will definately return here.

  • Stayed: June 2010, traveled with family
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Thank secrets8154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#49 Romantic Hotel in Birmingham
Price Range: $65 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
Official Description (provided by the hotel):
Our Reception, bar and Great Room lounge are undergoing a major transformation from January to early February 2018. During this time, there will be no food available and guests will receive a continental Grab & Go breakfast. We can't wait to unveil our cool new look! Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows.. The hotel has ample parking and is charged at £8 per night for residents. ... more   less 
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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