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“Great Hotel, even better staff”

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Holiday Inn Express Birmingham NEC
Ranked #32 of 118 Hotels in Birmingham
Reviewed August 12, 2010

Lovely staff, great duck promotion kids felt really welcome and valued

  • Stayed: August 2010, traveled with family
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Thank superfan8154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

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997 - 1,003 of 1,062 reviews

Reviewed August 11, 2010

Just wanted to say what a pleasant stay i had at the Holiday Inn Express at the NEC.
Wanted a basic bed and breakfast while visiting friends at a show but the staff made it feel more like a 4 star holiday! Very friendly and helpful and the hotel was perfect for my needs.
Will definately use again.

  • Stayed: July 2010, traveled solo
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Thank Kirsty2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2010

Refreshingly clean rooms and environment. Service was of the expected high standards. Price was very reasonalbe. Location is perfect.

Stayed: May 2010, traveled on business
Thank andreack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2010

amazing hotel, staff so friendly, breafast staff very helpful, nothing seemed too much trouble for anyone. will definately return here.

  • Stayed: June 2010, traveled with family
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Thank secrets8154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2010

impressive hotel for the money in a nice woodland setting. big foyer and reception, staff friendly. room was spotless but bed was a bit on the soft side. main issue was the unimpressive breakfast (continental with sausages and scrambled egg) but plenty of it and to say we only paid £55 for the room it was fairly good value. other gripe was paying for car parking at £7 for 24hrs stay. would reccomend this hotel though for a visit to the NEC (20 mins walk to LG arena, or 5mins in a taxi £5)

  • Stayed: June 2010, traveled as a couple
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Thank paulowl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlaHayes, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded August 18, 2010

Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Birmingham NEC. I personally take the time to review the comments / feedback from our guests and utilise any feedback received for recognition / training purposes. Thank you for chosing the Holiday Inn Express Birmingham NEC and we look forward to welcoming you...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2010

I stayed at the Holiday Inn Express with colleagues to attend a seminar at the NEC. The hotel room was clean, light and airy. The bed was comfortable and the location was quiet. However, the travesty of a breakfast that was served beggars belief. It was badged as a continental style dining experience with a choice of a hot cooked breakfast from a well stocked buffet or croissants, danish, fruit, cereal and toast.

The cooked breakfast was a couple of sorry looking undercooked sausages and scrambed egg that could of bounced out of the tray it was so rubbery. This was all that was on offer as the rest of the buffet trays were empty and even the scrambled egg had only scraps left. I waited as I assumed I had arrived at bad time just before they replenished the buffet. Unfortunately no restocking occurred in the 20 minutes I waited, so I had cereal and toast instead.

After I finished I tried to tidy my tray away, but the racks were overflowing with disgarded food (scrambled egg surprisingly) and waste. I gave up trying to balance it on the only remaining bit of space. There was no-one around to complain to, so I raised it with the reception during check-out. I recommend that you avoid the breakfast dining experience unless you want to feel nostalgic for a British Rail buffet car from 1972.

  • Stayed: May 2010, traveled on business
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Thank Ger101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2010

The hotel was excellent, very clean, and very well equipped rooms. The staff at reception were very pleasant and helpfull.Breakfast was varied and plentiful, and overall the value for money was excellent. It was not as close as we thought to the nec, and although we could have walked there it would have been on grass verdges. We took a taxi there and back, which was fine. Excellent pub next to hotel. lovely olde worlde setting, excellent food, and reasonable prices, well worth a visit.We would not hesitate to stay at the same hotel again, we were most impressed,, and we will be recomending it to all friends looking for a hotel in that area.

  • Stayed: May 2010, traveled with friends
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Thank vonny1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#49 Romantic Hotel in Birmingham
Price Range: $69 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
Official Description (provided by the hotel):
Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows. Tasty evening meals such as pastas, curries and burgers are served in the Great Room daily and you can grab a pint or glass of wine from the bar after a busy day. Our Express Start breakfast is included for every guest. Help yourself to toast, pastries, cereals, porridge, bacon bap or a helping of scrambled eggs, sausages and baked beans. The hotel has ample parking and is charged at £8 per night for residents. ... more   less 
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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