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Holiday Inn Express Birmingham NEC
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Reviews (1,122)
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726 - 731 of 1,122 reviews
Reviewed February 6, 2014

Stayed here just before Christmas before flying out from BHX for Christmas & New Year holiday. Room predictable but clean & comfortable. Evening meals at the hotel are limited, but the Little Owl pub next door served good food. No noise & slept well. A reasonably good breakfast was included in the excellent price which included 15 days parking on site could nor be beaten. The staff were courteous & helpful in organising taxis. Will stay here again.

  • Stayed: December 2013, traveled as a couple
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Thank Gail S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded February 7, 2014

Dear Gail S
We are pleased to hear you enjoyed your stay and that the next time you go on holiday we will be welcoming you back.
We hope to see you soon
Regards
Fiona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

To be greeted by a large notice telling you to book early for £49 a night when we paid £149 booking 11 months early was insulting our intelligence, albeit that there is a major exhibition at the NEC. Everything about the hotel is bog standard and seems cost driven. Breakfast ingredients are cheap quality with fatty sausages, over cooked scrambled eggs and cheap beans and (hell on earth) only UHT available for the tea. Location excellent, however.

Stayed: February 2014, traveled on business
Thank Smudges-dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded February 7, 2014

Dear Smudges- Dad
Thank you for your review. The rates do vary at the hotel depending on events and this week it was a particularly busy event which is spring fair, this is an event that happens annually. There are many times throughout the year when we have the £49.00 rate available.
We will take on board your comments regarding the breakfast offering however please note we do always have fresh milk available in the urns in the breakfast area to go with the cereal we offer,
Regards
Fiona
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

Really nice and cosy room, very spacious. Me and wife stopped over in Birmingham for a few nights and this was a perfect hotel to stay. Nicely carpeted, staff are very friendly and welcoming. Car park for overnight stay was I think £7 or something which I found should have been included with our stay. We have complimentary breakfast, very nice area from the dining room. The variety was okay, though I always want fried eggs or boiled egg. They had scrambled eggs, toast and sausages etc. Overall I am happy, and would visit again.

  • Stayed: December 2013, traveled as a couple
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Thank akhiabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded February 4, 2014

Dear Mayz_one
Thank you for your review. It’s nice to hear that the staff made you feel welcome on your recent stay and that you enjoyed your free breakfast.
We hope to welcome you back soon
Regards
Fiona
General Manager

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Reviewed January 29, 2014

Stayed here for a concert at the LG Arena, good hotel, room was very spacious, could do with a few more electric sockets though the lead for my hair appliance is quite long but couldn't stretch from kettle socket to the mirror, the only other socket was the tv one!!! Breakfast was ok but there wasn't any beans, waited for a while then gave up, by that point egg had gone too, but realised we should have left it a bit later when not so busy, it ends at 9.30. Parking is a bit expensive I agree, wifi was free though. All in all not a bad hotel would use again, but maybe bring an extension lead. There is a pub next door but didn't visit it, but very handy. We got a taxi there and back it was roughly £5. Would recommend.

  • Stayed: January 2014, traveled as a couple
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Thank wigglyworm98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded February 4, 2014

Dear Wigglyworm98

Thank you for your review. We are pleased that in the main you enjoyed your stay. Please ask at the front desk the next time you stay for an extension lead so that you can get to the mirror more easily. We hope to welcome you the next time you visit the LG.
Regards
Fiona
General Manager

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Reviewed January 28, 2014

This is the third time we have stayed here but the hotel is starting to look very tired. The rooms are comfy but overpriced and tired. Have stayed here twice before and have never had to pay for parking, they are now charging £7 a night which is ridiculous. The breakfast was very simple and on Sunday everything was empty and running out and no one was filling anything up. If you are wanting to go into town you have a option of getting taxi to train station costing up to £10 but don't drive to the station log stay its only £5 for 24 hours parking. We wont be returning For the same price if you shop around you can have rooms at the crown plaza or the Ramada Encore.

Room Tip: Rooms at rear of hotel are very quiet
  • Stayed: January 2014, traveled with family
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Thank lee t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this reviewResponded January 29, 2014

Dear Lee T
I am sorry that your recent stay was disappointing. Our prices do vary depending on the day of week and demand in the area. As this is an event driven area all prices at hotels vary depending on what is going on.
I am surprised by your comments regarding the car park charges as this has been in place for a number of years at the hotel and is not something that has recently been introduced. Our car parking charges are also lower than other hotels in the area.
If you wish to discuss the problems regarding breakfast please call the hotel direct and ask to speak to myself as we would welcome the opportunity to resolve it. The telephone number is 0121 7823222
Regards
Fiona
General Manager

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