We decided to stay at this hotel as it was close to the LG Arena and we had a wonderful experience at the Holiday Inn in Calais last year. Not only was the concert we were due to attend postponed (disappointing in itself) but we were greeted by less than attentive reception staff on arrival. Nevertheless, we checked into our room, and although basic it would suffice. The facilities in the room were fine. Nothing special, but fine for one night's stay. But, we would never recommend this hotel to anyone who actually wanted to spend a restful night! We were kept awake until gone 3am by a very loud, drunk group in the lobby area who (according to the receptionist on check out) were "disappointed about the concert so just had a bit of a party" - no apology for a) nobody responding to my numerous calls to reception about the noise and b) for the terrible inconvenience of a restless night. Faced with a long drive home, we expected an apology but got nothing. Very, very disappointing indeed. Breakfast was average, and the overall feeling of the hotel was a cold one. Just not very welcoming at all. Broken glass in the car park on arrival also... When the concert is rescheduled, we'll avoid this hotel at all costs.
- Official Description (provided by the hotel):
- Our Reception, bar and Great Room lounge are undergoing a major transformation from January to early February 2018. During this time, there will be no food available and guests will receive a continental Grab & Go breakfast. We can't wait to unveil our cool new look! Holiday Inn Express Birmingham NEC is a modern hotel located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre, 10 minutes from Birmingham International Airport and Train Station. Our modern rooms feature comfy beds, en-suites with power showers and air-conditioning. The rooms are kitted out with everything you need for a relaxing stay including free Wi-Fi, 32-inch TVs with Freeview and a choice of pillows.. The hotel has ample parking and is charged at £8 per night for residents. ... more less
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- Also Known As:
- Holiday Inn Express Birmingham Nec Hotel Birmingham
- Birmingham Holiday Inn