Despite it being 3 p.m. on a quiet Monday afternoon we found the service to be very slow, an iced cappuccino took so long to be served that I'd drank my tea whilst standing at the counter waiting for it! The tables all had cups etc on them and were in need of a good wipe down, very unpleasant. Hot drinks had to be served in paper cups as the dishwasher wasn't working, this is not the first time this has happened in a Starbucks (not this one last time) - but that's no excuse for not wiping down the tables. I would not normally have waited so long for a cold drink but we'd already paid on ordering, I won't be in a hurry to return.
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