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“Slow service, dirty tables”

Starbucks Colmore Row
Ranked #30 of 50 Coffee & Tea in Birmingham
Restaurant details
Shropshire, United Kingdom
Level 6 Contributor
331 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
“Slow service, dirty tables”
Reviewed June 3, 2013

Despite it being 3 p.m. on a quiet Monday afternoon we found the service to be very slow, an iced cappuccino took so long to be served that I'd drank my tea whilst standing at the counter waiting for it! The tables all had cups etc on them and were in need of a good wipe down, very unpleasant. Hot drinks had to be served in paper cups as the dishwasher wasn't working, this is not the first time this has happened in a Starbucks (not this one last time) - but that's no excuse for not wiping down the tables. I would not normally have waited so long for a cold drink but we'd already paid on ordering, I won't be in a hurry to return.

Visited June 2013
Helpful?
Thank shropshiretraveller9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Visitor rating
    9
    15
    8
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Wolverhampton, United Kingdom
Level 2 Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Nice quiet and enjoyable”
Reviewed April 29, 2013

it was quiet and relaxing. Perfect to have a drink in the afternoon. Well worth a visit for a sit down with friends.

Visited April 2013
Helpful?
Thank Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Level 5 Contributor
75 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“it's a Starbucks”
Reviewed January 23, 2013

It's awful - tired, tatty interior, lousy coffee and poor service. If you want a coffee in Birmingham there are lots of independent coffee & sandwich shops to go to where you will be well looked after, for example, Urban Coffee Company

Visited September 2012
Helpful?
Thank perrygeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorley, United Kingdom
Level 5 Contributor
58 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Usual coffee stop - however, not for breakfast!”
Reviewed October 19, 2012

Go to this chain a lot because the coffee is always excellent. Ordered a breakfast roll, waited and waited and nothing. Went up, they said the had called our name (the shop was quiet and no very big, we were hungry, we would have heard!) and then said they came looking for us - again only about 8 people in the shop, we were not hiding, sat enjoying the people watching in the window. So by the time we got the rolls the inside was dry and almost cold, they had no sauce (v.strange!) so breakfast was a disappointment - coffee was at its usual best though.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shona_L12503933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antrim, United Kingdom
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Caffine Stop”
Reviewed September 4, 2012

The coffee was of the usual high standard, the service was friendly and efficient and the general mood of the place was inviting.

Visited August 2012
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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