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All reviews broad street two double beds barclaycard arena costa coffee car park symphony hall bars and restaurants brindley place lovely hotel excellent location central location business trip would stay again self service saturday night reception staff one night stay
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Reviewed January 21, 2020

A decent city centre hotel - national chain, with a very good location close to Symphony Hall, and just ten minutes from all the main shopping areas.
Hotel is a bit dated and showing its age, though. It would benefit from an upgrade/renovation programme. Comfortable beds, and good breakfast with lots of choice.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank weinberger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded January 21, 2020

Hello weinberger

Thank you for taking time to leave a review of your recent stay with us.

I am sorry to see that you did not entirely enjoy your stay with us and I would like to sincerely apologise for this out of the ordinary situation. I will ensure your feedback is shared with the relevant departments in order to aid improvements in the future.

Thank you once again

Kind regards
Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Good, quiet night's sleep. Excellent beds and clean spacious bathrooms. Only negative is the breakfast. Food is fine, it is the layout. Too many people crowded around the juice and breads area. Too few members of staff and they looked very stressed. My advice, separate the juices and breads and put them in a wider area. So many people, too little space.

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank deborahallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded January 21, 2020

Hello deborahallis

I am so happy to see that you enjoyed your time with us and also to see your comments about our hotel.

I will ensure your feedback is shared with the team, I know they will be delighted to read it.

Thanks again.

Kind regards
Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

The staff were very attentive however our room was cold and the noise from the lift kept us awake. Great location with car park on site. Breakfast was lovely with lots of choice for everyone. Be prepared to wait for lifts at busy times

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank lmjones68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded January 21, 2020

Hello lmjones68

Thank you for taking time to leave a review of your recent stay with us.

I am sorry to see that you did not entirely enjoy your stay with us and I would like to sincerely apologise for this out of the ordinary situation. I will ensure your feedback is shared with the relevant departments in order to aid improvements in the future.

Thank you once again

Kind regards
Antony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Excellent overnight stay enjoyed by my family. Normally family rooms have a double bed and sofa bed not at Jurys Inn .....2 double beds, which my 10 yo son loved. Excellent shower very comfortable beds, large room with plenty of storage. The breakfast was excellent lots of choice for both meat eaters and veggies.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded January 21, 2020

Hello Adrian W

I am so happy to see that you enjoyed your time with us and also to see your comments about our hotel.

I will ensure your feedback is shared with the team, I know they will be delighted to read it.

Thanks again.

Kind regards
Antony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Great location for a good price. Rooms are comfortable. Make sure you get heating sorted when you arrive. Staff are fantastic and always helpful. Great budget hotel option if you want a quiet room ask for one away from the lifts.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Cartharas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded January 21, 2020

Hello Cartharas

I am so happy to see that you enjoyed your time with us and also to see your comments about our hotel.

I will ensure your feedback is shared with the team, I know they will be delighted to read it.

Thanks again.

Kind regards
Antony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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