On arriving at the hotel, discovered that the lights in the room were not working. The manager came up and replaced 3 bulbs - he was quite surly and incommunicative. Apart from this the room was good -quiet with a comfortable bed, good shower, Freeview on the telly etc. - even biscuits!
As mentioned by others the hotel is undergoing renovations - they have obviously not thought these through - stairs up to the front entrance? - more stairs to get to bedrooms. Everyone these days uses luggage with wheels - never mind wheelchair users - they need to address this urgently. The receptionists and staff at breakfast were friendly though and there is an excellent bus service into the city centre (buses about every 2 minutes)
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- Also Known As:
- Clarion Collection Birmingham Hotel Birmingham