I stayed here for one night after a business dinner. The rooms are lovely, the beds are HUGE and most of the staff I came into contact with were friendy and helpful. I was only at the hotel for a short time so I can't comment on a lot of the facilities.
The Bacchus bar just below the hotel is also lovely and a good place to have a drink and food.
I would have rated the hotel more highly apart from a few things. I got back from my night out after having a few drinks and needed a cup of tea before bed. There wasn't any tea making facilities in my room so I called reception to order the tea. About 20 mins later I got a call from reception telling me to use the kettle in my room and after explaining that there wasn't one (or at least I couldn't find one) it was another 20 mins before I got my tea.
When I had checked in earlier in the afternoon the fire alarm went off so I grabbed my coat and started to make my way down to reception when it stopped, so I went back to my room, not a problem. It was more of a problem when it went off again at 9am the next morning after I'd only been asleep for 5 hours...
That said, it's a lovely hotel with lot's of character and I would definately stay again.
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- Also Known As:
- Macdonald Burlington Birmingham
- Hotel Macdonald Burlington