After booking a 12 day car parking / room for our return , we arrived at 4am and parked the car , and was drivinen to the airport by the Hilton transit van ... :-)
NOW THE BAD BIT !!!
After leaving Portugal 14 hours earlier , we arrived back at the Hilton via the Transit van ,upon our arrival . we were told ... THERE WAS NO ROOM AT THE INN !!!
Yes they said sorry about 100 times and we were given a letter from the front of house manager . We were told that we had been moved to the nearby Crown Plaza ....
SHOCKING , Not what you would expect from a 5* hotel
WE WILL NOT USE THE HILTON GROUP EVER AGAIN !!!
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton