Luckily we only checked in for 1 night after a trip to the NEC, and that was one night to many. We booked a twin room, when we arrived the room had 3 beds setup and you couldn't move, there was no room what so ever, even with the 3rd bed packed away it was the smallest room I have stayed in. The decor is dull and tired, the bathroom was filthy and very tired. It is in desperate need of a facelift, the communal areas are the same, and haven't seen a paint burst in the last few decades, over all over priced and way over rated.
The staff, they don't care, they are rude and very unhelpful, don't try and order anything at Costa, we waiting for 15 mins to be served, the server was the rudest person i have encountered in a hotel, and how do they get away charging double the amount of a motorway services, what a rip off.
There are plenty of other hotels at the NEC so do yourself a favour and avoid this one.
- Official Description (provided by the hotel):
- Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Booking.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Hilton Birmingham Metropole Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Birmingham Metropole Hotel Birmingham
- Birmingham Hilton