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“excellent stay” 5 of 5 bubbles
Review of Holiday Inn Express Birmingham South A45

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Holiday Inn Express Birmingham South A45
Ranked #28 of 117 Hotels in Birmingham
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“excellent stay”
5 of 5 bubbles Reviewed July 10, 2014

stayed here for a concert at the nia, although it is a little way away from the venue the staff were brilliant and accessed reasonable priced taxis too and from the venue, even arranged a taxi from the train station at arrival, breakfast excellent, very good value for money, rooms immaculate.

Room Tip: our room was on the side of the building, quiet, and light.
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  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, deputymanager at Holiday Inn Express Birmingham South A45, responded to this review, July 11, 2014
Thank you Susan C for the 5* review. Glad to see you found our staff helpful, the team pride themselves in their customer service skills, they also work hard to keep the Hotel looking spotless. Hope to you again next time u visit Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

Stayed two nights with my young family and friends.Overall very impressed.The saying 'cheap and cheerful' does not apply here.The price for a family room on a bed and breakfast basis was amazingly great value;very clean and comfortable bedrooms, modern environment, fresh and good choice breakfast buffet, and professional but friendly staff like Kate (who was particularly cheerful and willing to help). One arrival the evening staff were very accommodating by letting us order food even though the kitchen was closing in five minutes.We had been on the road for nearly four hours so this was very much welcomed.Would have given a 5 rating if it wasn't for one of the staff not being aware of the hotel discount tickets for local attractions and I having to insist that he look into it.After realising his mistake, he did apologise.Apart from that small hiccup a great place to stay for a short stay and have recommended this hotel to others.

Room Tip: Had a room to the rear of the hotel which was lovely and quiet.
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, deputymanager@hiex-birmingham.co.uk at Holiday Inn Express Birmingham South A45, responded to this review, July 9, 2014
Thank you for taking the time to write such a lovely review about your recent stay, Our staff pride themselves on their customer friendly attitude and kate is a one of our valuble members of the team so will be sure to pass on your comments. We apprieciate all positive and negative feedback as it improves on training and developement of the team.I am however sorry about the miss understanding regarding the tickets and will investigate into that personally as i thought all our front desk team were aware of our offers. We hope to see you again when you next visit Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 28, 2014

My second stay at this hotel while on business. Chose to return here after a bad experience at another Birmingham hotel the night before. Nice room, Good modern bathroom with large shower. Pleasant staff.Good comfortable bed. Good parking (£5 extra) Good continental breakfast. Reasonable free wifi.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, Deputymanager at Holiday Inn Express Birmingham South A45, responded to this review, July 2, 2014
Thank you for your 5* review and great to read that you are a returning guest and that your stay the second time round was just as good as the first. We hope to see you again soon next time you visit Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 22, 2014 via mobile

From checking in right up the checking out the staff were welcoming and friendly. The hotel is clean. Our room was a standard size with a double bed and a grat shower room. Thete was no wardrobe nor a fridge so I would recommend it for a short stay. Breakfast was included and it was ok. Very close to the town.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank marialu78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, DeputyManager at Holiday Inn Express Birmingham South A45, responded to this review, July 9, 2014
Thank you for taking the time to leave a review on your recent stay. As we are an Express our bedrooms are designed for short stays and therefore dont have a full sized wardbrobe or fridge, however i am glad that our showers met your approvel. Hope to see again next time you visit Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
128 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed June 17, 2014

The Holiday Inn Express is a modern comfortable Hotel alongside the main A45 and between the Birmingham shopping areas of Small Heath and Sheldon. With two levels of parking we chose the lower level that was covered, but the spaces were all quite tight and with additional hazards of the structural columns.

After parking, we checked in at the small reception desk situated in the main lounge and dining area, where a very helpful receptionist greeted us and provided us with our key cards. We found our way to the room situated on the first floor and were pleasantly surprised with the small but comfortable attire. Unfortunately, the TV didn’t work and after phoning down to reception we were soon told to relocate to a room back down the corridor. This room was situated at the front of the Hotel and overlooking the main road and straight away we were put off by the noise. Again, we were moved to a room on the third floor which was comfortable and quiet and the Hotel Staff were brilliant and patient while moving us around.

The room was bright with a comfortable bed, a large desk and had good WiFi reception (free).

We had Dinner in the Evening and although the Menu was quite limited, the Gammon Steak and Chips was large, fresh and tasty. This and the cold glass of draft San Miguel went down extremely well.

Breakfast was the standard Holiday Inn Express fare which is limited and very plain, with the only hot options being sausage, scrambled egg and beans, but we must remember that they provide this for free so we cannot complain too loudly.

All in all this was a modern, comfortable no frills hotel with great staff.

Location: 3
Presentation: 4
Bed comfort: 4
Bathroom facilities: 3
Cleanliness: 4
Soundproofing: 4
Food: 3

The three Musketeers, reception team
Delighted our needs - TY
Low budget breakfast could
easily be turned down...

© Paula Jubilee

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, deputymanager@hiex-birmingham.co.uk at Holiday Inn Express Birmingham South A45, responded to this review, June 21, 2014
Thank you for such a detailed review of your recent stay here at the Holiday Inn Express Although you experienced a couple of minor faults with your first two rooms glad the 3 muskateers as you put it were there to fix it, we pride ourselves in the level of service we like to offer all our guests.Hope to see you next time you visit Birmingham.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed June 15, 2014

I stayed just one night to enable an early start at Gardeners World Live.

This is a typically efficient Holiday Inn Express with few fills but good service and accommodation.

A a warm welcome the receptionist, check-in very painless.

Good quality Bedrooms, clean, well appointed for this chain with adequate seating and comfortable beds. Tea and coffee tray, flat screen TV and effective shower in th spotless bathroom.

The usual express Breakfast but sufficient fresh choice for an ideal start to the day. No Baked Beans but Spaghetti (most unusual), Sausages and Scrambled Eggs. Muller Lite Yogurts, plenty oc cereal packets, good Tea/Coffee machine. Staff coped with busy period very well.

Lounge and bar areas clean, very little noise despite proximity to the busy A45. Secure Underground parking £5 a night, not excessive.

Overall, comfortable and convenient. Recommended for a short stay (even the City Centre is only a short car/bus journey).

Room Tip: Possible even quieter rooms located along the western side though road noise was minimal.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sbruce912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, deputymanager@hiex-birmingham.co.uk at Holiday Inn Express Birmingham South A45, responded to this review, June 21, 2014
Thank you for leaving a review on your recent stay with us, we are glad to see that you enjoyed your stay with us. Concerning the spaghetti at breakfast, you are correct it is unsual and this is not something we normally serve however this was aone off due to having a large american children's coach party also staying with us on this night and as they were not a huge fan of baked beans we decided on a substitute. Apologies for this and you can be assured this has not happened again. We look forward to welcoming you again in the future during your next visit to Birmingham and i can assure that baked beans will be available for breakfast that morning.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 15, 2014 via mobile

We booked this hotel in conjuction with an offer from Amazon.
We visted Warwick Castle.
The hotel was clean, the staff were friendly, rooms fine and breakfast was nice.
Overall good stay.
Would stay here with my family again.

Stayed June 2014, traveled with family
Helpful?
2 Thank allisnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samantha J, Deputy Manager at Holiday Inn Express Birmingham South A45, responded to this review, June 21, 2014
Thanks for your 5 star review. We are glad to see you and your family enjoyed your stay and visit to warwick castle. We do like to hear such positive reviews and we look forward to welcoming you and your family again on your next visit to Birmingham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Birmingham South A45

Property: Holiday Inn Express Birmingham South A45
Address: 1270 Coventry Road, Birmingham B25 8BS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#10 Family Hotel in Birmingham
#11 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham South A45 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Holiday Inn Express Birmingham-South a45 Hotel Birmingham

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