Arrived at hotel after booking two days earlier. Young girls smiled then vanished to a few minutes. Came back and still smiling said "we have had a system error and overbooked so I am just booking you into another Hotel" . Many people checked in while I was standing there and she could not explain how they could have a room and not me. They got me a taxi and sent me down the motorway to Holiday Inn Express at Junction 10. OMG do not go near this hotel. They put me first into a disable room which is not a problem except it stunk of paint and when I went to the bathroom there was two used paint brushes in the bathroom sink. They then moved me to a smokers room which also stunk. The food which was only a few bar bits and pieces had stopped at 9.30 so I had no food at all after a long journey and they had no irons left so I had to attend a meeting the next day in an unironed shirt. Complaint is in progress.
- Official Description (provided by the hotel):
- Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, exercise classes, indoor pool, spa, gym, sauna and steam room. More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more less
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- Also Known As:
- Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
- Birmingham Holiday Inn