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“Very satisfied”

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Holiday Inn Birmingham M6, Jct. 7
Ranked #68 of 118 Hotels in Birmingham
Reviewed November 3, 2013 via mobile

Was there with my wife and kids. We were met by a lovely gentleman who made us feel at home. 5☆☆☆☆ for reception stuff.
When we got to the room, l can only say it was a wooow!!moment. The kids loved the setup. Wife was completely impressed. Warm comfy beds, ironing equipment came handy. Bathroom tidy...10☆☆☆☆☆☆☆☆☆☆.
Breakfast. ...top of the range. I loved everything, smiling kitchen stuff,

I just loved everything. ..well done guys. I'm staying there each time l visit Birmingham. You have my vote. No more b&b for me. Holiday lnn baby!!!!

Stayed: November 2013, traveled with family
Thank 123corby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded November 4, 2013

Dear 123Corby,

Thank your for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7.

I was delighted that you had a great time and I am very grateful for your kind comments which will be helpful to other guests considering our hotel.

I will ensure that the staff see your feedback as they will be very proud. We look forward to welcoming you back very soon.

Kindest regards
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (895)
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602 - 608 of 895 reviews

Reviewed November 1, 2013

2nd time staying at this hotel, is a useful place to stay if like me you want to visit a little of Birmingham and be close enough to Drayton Manor. This is a very much a conference hotel, but that doesn't bother me or my 2 children. the family room was big enough, with a decent sixe tv and good choice of channels. health club with Pool was good, not too busy and no sneering and taking in kids, in fact staff were very friendly and helpful. But it is the restaurant staff that I will save all my top praise for! even thought the restaurant was busy with pre-booked large groups they still managed to it us in on the first night when we had not booked. they then proceeded to treat us with the utmost respect and excellent service even thought they were clearly struggling to keep up. Nobody expects a prefect hotel stay, even when you stay at the best hotels in the world things go wrong, but its more about how the hotel staff deal with these problems that makes a hotel and I think this is one of the better ones in that respect.

Room Tip: my top tip is to pre-book the restaurant especially in midweek due to large groups often being booke...
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  • Stayed: October 2013, traveled with family
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Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded November 4, 2013

Dear Mark J,

Thank you for your feedback. I am delighted that you enjoyed your stay with us and thank you for your comments. I have taken the liberty of displaying a copy for the staff to see, in order that they are aware of your comments, as I am sure they will be greatly encouraged.

Your information is very useful to us and is taken seriously, in order for us to find solutions and remain focused on delivering “Great Hotels Guests Love”.

We do hope that we will be able to welcome you back to the hotel in the future.

Kindest regards,
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

I stayed here recently on an organised trip and was not offered no alternative to the food on offer, when I asked for something different I was informed I had to have what everyone else was having.

After a rather heated debate eventually after requesting the Manager I was offered an alternative.

This then took an an hour to come and when it came the chicken was cold, the brocolli wasn't cooked, cauliflower was hard and the roast potatoes where like rubber.

I finally left the meal and was advised by two members of staff to go to Just Eat....not a good recommendation for this hotel.

Will definitely never stay here again.

  • Stayed: October 2013, traveled on business
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1  Thank Airliebird47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded October 28, 2013

Dear Airliebird47,

On behalf of the team at the hotel I read your comments with concern and disappointment. The kind of feedback you have provided is very useful and taken seriously in order for us to find solutions and deliver the best quality of service and hospitality to all our guests.

Your comments will be discussed with immediate affect with my Food and Beverage team. We do hope that we may have the opportunity to welcome you to the hotel in the future.

Please contact us as we would like to speak to you in person

Kindest regards,
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2013

Very Clean and comfortable ,not particularly easy to find as J7 was closed and my little Garmin friend was a little slow .Large busy car park , friendly helpful staff

Booked on booking .com, cost room only, £46 Gave breakfast a miss at £15 , but had supper in the bar quite good , a tad overpriced but it wasn't a night for sampling the delights of Birmingham
and it had been a long day.

Room Tip: None in particular
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  • Stayed: October 2013, traveled on business
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Thank 1amnotanumber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded October 29, 2013

Dear 1amnotanumber,

Thank you for taking the time to give your feedback following your stay with us.

I am pleased that you enjoyed your stay with us. Your comments are very welcome and useful to other future guests.

I do hope we will be able to welcome you back to the hotel in the future.

Kind regards
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

Thanks to all the staff for making the celebration a night to remember! DJ provided great music and buffet was really good. Despite other (larger) function staff provided excellent service throughout the night. Superb breakfast with plenty of much needed coffee.
Excellent room facilities - top tip: shower needs to be pointed down before turning on to avoid water over the bath side!
Comfortable bed and pillows. Quiet room and good exercise to get to reception.
Highly recommended!

Room Tip: Pick 200's to avoid stairs
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  • Stayed: October 2013, traveled with family
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Thank daffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded November 4, 2013

Dear daffin,

Thank your for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7.

I was pleased that you had a great time and I am grateful for your kind comments which will be helpful to other guests considering our hotel and also for the staff. I will forward this to the team to see as they will also be encouraged.

I hope we are able to welcome you back very soon.

Kindest regards
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013 via mobile

Stayed here one night on a Newmarket trip thought the hotel was a bit remote from other amenities staff were friendly and rooms clean and airy breakfast was included and was very nice would look for somewhere more central next time

  • Stayed: October 2013
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Thank betty c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded October 24, 2013

Dear Bettyc,

Thank your for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7.

I was pleased that you had a pleasant time and I am grateful for your kind comments which will be helpful to other guests considering our hotel and also for the staff.

I hope we are able to welcome you back in the future.

Kindest regards
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

Attended hotel for a family birthday party, rooms lack TLC bed good, bathroom on the small size with a very difficult to use shower, rooms in need for a good refurb, buffet food served at party was of very good quality , drinks silly prices, £3 for a tea bag ??, breakfast excellent food, well presented and nice and hot, difficult to get a hot drink, long wait before server comes to you, coffee not bad tea disgusting, staff in breakfast room seemed to be very disorganised, Sunday morning check out was a joke, only one member of staff working the front desk, very long wait, clients getting very agitated, overall a typical budget hotel, at least they don't charge for car parking.

  • Stayed: October 2013
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Thank Christof247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIM6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this reviewResponded October 24, 2013

Dear Christof247

On behalf of the team at the hotel I read your comments with concern and disappointment. The kind of feedback you have provided is very useful and taken seriously in order for us to find solutions and deliver the best quality of service and hospitality to all our guests.

Your comments will be passed on and discussed in our weekly meetings and where possible changes will be implemented. We do hope that we may have the opportunity to welcome you to the hotel in the future.

Please contact us as we would like to speak to you in person

Kindest regards,
Gehan Eriyagama
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Birmingham M6, Jct. 7

Address: Chapel Lane | Great Barr, Birmingham B43 7BG, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #68 of 118 Hotels in Birmingham
Price Range: $62 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham M6, Jct. 7 3*
Number of rooms: 190
Official Description (provided by the hotel):
Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, exercise classes, indoor pool, spa, gym, sauna and steam room. More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more   less 
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Also Known As:
Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
Birmingham Holiday Inn

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