I was pleased upon arriving to the hotel as its location was good and the open ground surrounding the hotel was nice on the eye.
Check-in was quick and I was greeted by a happy soul which is a good start to any hotel stay.
As a priority club member check-in was swift.
The room itself was nice upon entering as I was upgraded to the Executive Room.
All the usual amenities were available minus robes or slippers which are a minor but if you are going to be paying the full rate then you will be expecting everything for a Executive Room.
Main bedroom area is perfect, with clean sheets and decent pillows. Furniture is worn and tired, decent size television, tea and coffee making facilities. Carpet was clean and hovered which is a must for me.
Bathroom I was more disappointed with as not sure if the room had not been used for a while but had hairs and little bits of dirt on floor indicating not cleaned properly, bath had few hairs but overall clean. The tiles and area around toilet is worn which does give it the more shabby look.
Overall not a bad room for the rate I paid but would not be happy paying full rate at all.
I also booked and requested late checkout but forgot to ask regarding this upon check-in, I left the hotel and returned in the evening and asked the late shift receptionist who greeted me with arrogance and thought she was doing me a favor by extending it by an hour and not asking if that was sufficient time, I do not expect this as a customer and definitely not as an Platinum member.
This issue relating to staff attitude needs to be addressed and late checkout is stipulated in most literature I have seen state 2pm…It is a little misleading.
- Official Description (provided by the hotel):
- Holiday Inn Birmingham M6 Jct 7 is situated 7 miles north of Birmingham City Centre set in 7 acres of Landscaped grounds on the edge of green belt with ample free parking and easy access to the motorway network, M6 Jct 7, M5 Jct 1, M42, M54 and the M6 Toll Motorway.The National Exhibition Centre (NEC), Birmingham International Airport (BHX) ) are 25 minutes drive away. New Street Station, International Convention Centre (ICC), National Indoor Arena (NIA) and Symphony Hall are a 15 minute drive away The hotel offers High Speed Internet access, Kids Stay Free, Eat Free, Traders Restaurant, Hub Bar and modern Lounge to enhance the food and beverage experience at the Holiday Inn M6 J7. Relax in the Spirit Health and Fitness Club, exercise classes, indoor pool, spa, gym, sauna and steam room. More guests choose Holiday Inn because we offer a Great nights sleep, a Great value breakfast and a rewarding loyalty scheme, Priority Club. Together with our Can-Do friendly service and a global reassurance of quality and standards you can feel at home no matter where in the world you stay. Unique to the hotel, we have our very own Helicopter Landing pad. Please contact the hotel direct if you wish to use this service. Pets are allowed at the hotel. ... more less
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- Also Known As:
- Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
- Birmingham Holiday Inn