To keep it short, simple and to the point:
-Location - within walking distance of New Street, Bullring, restaurants, cinemas, bars...
-Rooms- clean, comfortable, large
-View- a great view over Birmingham (although, Paris is decidedly prettier!)
-Pool/spa- we only used the pool/hot tub and thought they were excellent.
-Price- good deal on a website made it even more enjoyable
-Staff at check-in desk- helpful, friendly and very accommodating
-I know this might be nitpicking, but we booked a hotel with a concierge because we wanted someone to help us with dinner ideas in the area rather than having to use our smartphones to google everywhere and spend rare time away from the kids trying to decide where to have a nice meal. The "concierge" was a desk OUTSIDE (this was December) and no one was even there. We're lucky we had our phones, but we only get a night away once, maybe twice a year, so we plan for the easiest and most relaxing time possible. I guess it's obvious we were not impressed. Either get a concierge or change your rating.
-Sleep- the beds were on the hard side, but that is also a personal preference.
Without these things it would have been 5 stars, but when you only get 24 hours a year alone with your spouse, the little things can be a great help or huge nuisance.
- Official Description (provided by the hotel):
- Atrium-style hotel located in city center & adjoining the International Convention Centre. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Birmingham Hotel Birmingham
- Birmingham Hyatt Regency
- Hyatt Birmingham