I was attending a conference at Birmingham University's Edgbaston campus and stayed here for one night. The arrival welcome was very friendly and succinct. I ran into a member of staff as I exited the lift and he helpfully directed me to my room. The front desk dealt very politely with the fact that I pitched up in reception in my PJs having locked myself out of my room when putting my dinner tray outside! Apparently, this is not an uncommon occurrence - the fire doors have a hefty swing on them. My room was lovely and spacious and, unlike many hotel chains, Marriott had not seen fit to stuff it full of lots and lots of furniture. As a business traveller I have four regular gripes. The first is that the desk and chair provided for the use of of the business person hoping to catch up on emails are usually not fit for purpose. Most frequently, as here, the office chair won't rise to the level that makes typing comfortable. That's where the usual surfeit of pillow/cushion supply comes in useful. My second is my immense frustration that what is clearly intended as a business hotel then charges guests extra for wifi especially, as here, when the public wifi is free to those on the ground floor. My third gripe is the lack of sockets beside the bedside for those, like me, who have my alarm set on my iPhone and who want to listen to a bit of music before I go to bed whilst, at the same time, leaving my phone to charge overnight. This Marriott room had no bedside sockets. My final gripe is the over filling of a room with furniture, happily not a problem here. Breakfast was good and the waiters we're very friendly. Checkout and taxi ordering was equally very friendly and efficient.
- Official Description (provided by the hotel):
- The Birmingham Marriott Hotel demonstrates the four-star reputation through responsive service and comfortable accommodations. All guest rooms have been luxuriously appointed with essential amenities while stationed in the heart of Birmingham. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Birmingham
- Birmingham Marriott