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Holiday Inn Birmingham City Centre
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Reviews (1,698)
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All reviewsnew street stationcity centreexecutive roomncp car parkbull ringstreet noisehigh floorsaturday nighttrain stationflat screen tvquiet roomearly hoursmin walkstayed here for one nightnight's sleepcomfy bedfull english
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1,025 - 1,030 of 1,698 reviews
Reviewed July 9, 2014

I stayed here as my company had a conference at the ICC and overall the hotel was good. Parking was close by at the bullring shopping centre and the reception was quick and efficient.
The rooms were above average for a holiday inn although being in a city centre it can be noisy if you have the windows open.
The bar area was tidy and breakfast the next day was very good.
If you need a central hotel in Birmingham i would recommend this one.

Room Tip: The higher the better.
  • Stayed: March 2014, traveled on business
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Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this reviewResponded July 11, 2014

Dear Chris B,

Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn. Being a City Centre Hotel, some City noise can be expected, even though the Hotel benefits from double glazed windows. We hope to welcome you back soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

The staff are very friendly and helpful and the location is very essential was plenty of restaurants and shops within walking distance. Had an issue with the air conditioning on half of the floor the first night but decided to stick it out since I was tired from traveling and switched rooms on the second day. The first room seemed a little worn out, especially the curtains, but the second room was very good. I would definitely stay here if in town again.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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Thank sbenus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this reviewResponded July 7, 2014

Dear sbenus,

Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you enjoyed your stay with us. I understand you experienced a mechanical issue with the room allocated for you but the team on duty were able to address this matter efficiently. We hope to welcome you back soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

Location - 5mins walk from New Street Station.
Staff - Friendly, professional, helpful, good sense of humour and charming.
Rooms - Clean, luxurious (marble surfaces), comfortable beds, spacious shower with easy-to-use settings, alarm clock, nicely carpeted and AC that can be used to with heat or cool.
Breakfast - All the choice you could want! English breakfast (including hash browns and black pudding), continental, fruit, pastries, yogurt, cheeses, cold meats... The lot! ... And all well presented, clean, and more importantly... Tasty!
Bar - Great choice of beers, wines, spirits and soft drinks. With friendly staff.
...
Overall... Stay here!!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DaveDeb_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this reviewResponded July 7, 2014

Dear DaveDeb_12,

Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the staff to be friendly, rooms to be clean and modern, bar to be offering fresh food with relaxing surroundings and breakfast to be fresh and tasty. I have taken the liberty to share your comments with the Hotel team as I believe that such feedback gives that little extra incentive to do it even better the next time. We hope to welcome you back in future.

Kind Regards

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Reviewed June 29, 2014

Having been to this hotel before but not for a few years ,it still is a great place to stay.the location is excellent i arrived by train at Birmingham new street and within 5 mins walking was in the hotel and settled in my room.The bullring is a short walk which is an excellent shopping centre plenty shops and bars etc.The rooms at the hotel are excellent with very comfy beds and a great bathroom also tv and tea coffee kettle iron etc.Pre book your buffet breakfast its £7.50 each but worth every penny nice and tasty

Room Tip: Rooms at the back maybe quieter but the hotel has good double glazing
  • Stayed: June 2014, traveled with friends
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1  Thank Allan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this reviewResponded June 30, 2014

Dear Allan P,

Thank you for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn. It is always most encouraging to receive such feedback and it does give that little extra incentive to do it even better the next time. We look forward to welcoming you back soon.

Kind Regards

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Reviewed June 28, 2014

Stayed 2 nights at this hotel in June this year and found it to be in a perfect location for the bullring shopping centre and the indoor and out door markets, we asked for a room with shower only as misses cant climb into a bath and that's exactly what we got, Nice clean room with comfy bed and walk-in shower, The staff were helpful and polite and the breakfasts were plentiful I And yes I would stay in this hotel again.

Room Tip: if you require anything and im sure the hotel will oblige if possible
  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Daiofelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bora001, General Manager at Holiday Inn Birmingham City Centre, responded to this reviewResponded June 30, 2014

Dear howell,

Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you found our location to be suitable for you and facilities to your liking, staff to be friendly and helpful with good quality food being served. I have taken the liberty to share your comments with the Hotel team, as I believe such feedback gives that little extra incentive to do it even better the next time. We hope to welcome you back soon.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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