I stayed in this hotel for 7 days in Dec 2013. Check-in was fast, staff was helpful and friendly. Our room was clean and bright. There are 2 large windows which can be opened sufficiently wide to allow for air ventilation. We have got a room facing the back and hence we didn’t get any street noise (even on X’mas eve evening). The bathroom was big enough; heating bar is available in the bathroom so it is possible to do some light laundry. I signed up for the IHG Reward Club and was given a late check-out of 2pm (and started earning points, too), otherwise, you’ll need to pay £10 per hour for late check-out after 12 noon. The WIFI was free but somehow only my ipad managed to get connected but not the iphone. The location of this hotel is excellent. You can walk to anywhere (The Bullring, Chinatown, Victoria square, National SEA Life Centre, The Mailbox etc), even to the canal. Strolling along the canal was a superb and relaxing experience- a must do when you visit Birmingham.
Overall, I am happy with this hotel though there are a few minor negatives:
There is no safe in the room. Besides, the amenities provided in the room was very basic. You need to ask for anything extra, eg. shower cap. There are also no slippers in the room. The same shower foam was used as hair shampoo. So, if you are particular about this, you need to bring your own. The housekeeping did not top up our shower foam/shampoo throughout our 7-day stay. Because we have brought our owns, we did not complain about this.
- Official Description (provided by the hotel):
- A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more less
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- Also Known As:
- Holiday Inn City Centre Hotel Birmingham
- Holiday Inn Birmingham
- Birmingham Holiday Inn