Nice hotel.Stayed twice on my last visit to England.it is just 3 minutes from new street station.
Rooms and beds are comfortable , good spacious. Tea and coffee well stocked.But need to get water .Would have been good if they supply the same as well.Now only issue i have is when i checked in second time the room given to me had all old amenities. The bathroom and stuff was not as good as the earlier one.Anyways i requested the front desk to change and they did.
The front desk is very polite and helpful always. Another complaint i have is that the guests have to show their room keys if entering hotel after 11. Now why not install card readers at the gate or like other chains have in the lifts so no un-wanted people get in. They have a person at the door asking to show the keys.I do not want anyone asking me any sort of questions if i am coming back at 12 or 1 in the night. If i have the key i will put it in the lift and go to my room.
Breakfast is about GBP 10.50 if bought a night before and i think GBP 15 if bought in morning.Again i have stayed in similar hotels and breakfast is around GBP 7-8. Not much of an issue but still on a higher side. There is decent choice for vegetarians as well.Also i like the vegetarian sausages i ordered specially during breakfast. On the first day i had forgotten my breakfast coupon in the room so i told the lady will get after having breakfast as only 10 minutes left , she did not believe me and even had a word with front desk. They told her that i bought coupon yesterday , obviously i bought yesterday for todays breakfast. and i checked in yesterday so how can i have breakfast on the check-in day when check-in is usually after 12pm.
Wireless is free at the moment and works perfectly fine for regular use. For heavy download and stuff you need to pay.
Bar : It is decently stocked and meals are fine.
I will stay again if prices stay decent.
- Official Description (provided by the hotel):
- A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more less
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- Also Known As:
- Holiday Inn City Centre Hotel Birmingham
- Holiday Inn Birmingham
- Birmingham Holiday Inn