The convenient location of this hotel is the only thing that I liked. Although there was nothing particularly wrong with the place everything was only just acceptable and for this sort of money I would normally expect a lot more, even in a city centre location. Disengaged staff with no real desire to help ( or in some cases even be there ! ) I got the feeling they were just completing a process rather than delivering customer service. The rooms were very clean but at first it seemed there were no windows until I discovered that they were behind two enormous wooden boards, my room had a horrible view too. The dinners weren't great, very mass produced and no imagination, there were loads of staff wanderig around but trying to get one of them to take my order or ask for anything was almost inpossible without having to stand up and go over to one of them. The breakfasts were a similarly average affair. Decor wise this hotel is a bit dated but everything works.Just don't expect much, if all you need is a clean place to sleep then it is fine but for anything else I would look elsewhere.
- Official Description (provided by the hotel):
- A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn City Centre Hotel Birmingham
- Holiday Inn Birmingham
- Birmingham Holiday Inn