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“Great stay”
5 of 5 bubbles Review of Westmead Hotel

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Westmead Hotel
Ranked #45 of 118 Hotels in Birmingham
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay”
5 of 5 bubbles Reviewed March 22, 2014 via mobile

Thank you to Ben and his team for a much needed relaxing stay. Attentive yet not intrusive staff, good food and drink and very comfortable rooms made this a great short stay. We even added a few extra days!

Stayed March 2014, traveled as a couple
Helpful?
Thank Andy2201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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620 reviews from our community

Traveler rating
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    159
    72
    39
    25
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Any
English first
Warwickshire
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

I used the meeting/conference facilities here in March 2014, and was impressed with their level of customer service.
From the hotel's general manager down to the reception and restaurant staff, service was prompt, courteous and ultra-helpful.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank LichfieldRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

Stayed at the Westmead for a 2 day Conference and an overnight stay, very comfortable rooms, great food, good conference facilities, friendly attentive staff and free wi-fi.

I'd definitely stay here again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samipayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
109 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed March 18, 2014

I used to say here all the time and I stopped just before Christmas last year and the staff had all changed and the new ones were quite rude. I had to go back again this week and I'm pleased to say that the rude staff have gone and they all seem to be nice again - the F&B team mainly Natalia and Carol are always very good. My only issue I have with this hotel is no lift, as I find walking stairs very difficult and all the rooms require you to walk up and down stairs. The food is quite expensive but on a good night is worth having. I would stay again however its no longer my hotel of choice

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorraine182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 12, 2014 via mobile

I recently made a booking for one evening non refundable and took the opportunity to pay for 2 breakfasts costing £10 each i.e. Fairly expensive. Unfortunately my daughter was I'll and I phoned the hotel to say possibly we wouldn't get there and could they refund for the breakfast. The answer was no it was not policy. I thought that harsh bearing in mind no food would be taken. The young lady said she would refer it to her manager and get back but she never did. Moral of this story is never pay for your breakfast up front as this place will avoid giving you anything back!

Stayed March 2014
Helpful?
1 Thank Georgina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
1 review
5 of 5 bubbles Reviewed March 5, 2014

I have been coming to the Westmead for some time now on business. The service is excellent and I would like to mention Natalia who's smile and chatty nature went a huge way in mitigating being away from my family. Natalia is studying her hospitality degree - she certainly has the customer service angle covered! This seems to be the ethos at the Westmead. I always look forward to being here as opposed to some impersonal hotels. Thank you Natalia :)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayJay124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 28, 2014

Lovely, helpful staff who made the extra effort to accommodate a larger than usual party (2 adults, 1 teen and 2 children) in interconnecting rooms. Would definitely recommend or a family trip. The room was clean and spacious, the hotel quiet and the breakfast was excellent.

Room Tip: Ask for a room away from the road as it was a little noisy.
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VickiP145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westmead Hotel

Property: Westmead Hotel
Address: Redditch Road | Hopwood, Birmingham B48 7AU, England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#1 Family Hotel in Birmingham
#4 Best Value Hotel in Birmingham
#13 Business Hotel in Birmingham
#18 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westmead Hotel 3*
Number of rooms: 56
Reservation Options:
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Also Known As:
Westmead Hotel Birmingham

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