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“Good Location”

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Novotel Birmingham Centre
Ranked #42 of 118 Hotels in Birmingham
GreenLeadersBronze level
Stratford-upon-Avon, United Kingdom
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good Location”
Reviewed July 13, 2013 via mobile

Stayed here overnight ths week in an Executive Room on the 3rd floor. The reception area has been refurbished and looks pretty impressive. The room was a good size, clean and equipped with a fridge, safe, large very comfortable bed and tv with good range of channels. During one of the hottest weeks of the year it was surprisingly cool and I had a great nights sleep. The room only had one small window which made it a little dark and I wasn't too keen on the toilet being separate from the bathroom, it's by the room door and is not only dark and pokey but also very unhygienic. My biggest gripe, and this applies to all large chain hotels is there being a charge for wifi. If independent hotels can offer high speed wifi for free why can't you, wifi is as important nowadays as having a tv in the room. The hotel has its own car park and charges £14 for 24 hours. For a City Centre hotel this is reasonable, it's under the building and is gated.

Stayed July 2013, traveled as a couple
Helpful?
Thank kevinse16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, August 9, 2013
Thank you for taking the time to write a review about your recent visit to at Novotel Birmingham Centre. I’m delighted that you enjoyed your stay and we have noted your comments, which we are addressing. I am delighteed top be able to inform you that we now provide FREE WiFi to all our guests!
Kind regards, Richard Marsh, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
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English first
London
Level Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 8, 2013

Standard Novotel in a good location. Public area is newly refurbished and modern. Staff helpful and friendly. The restaurant on both occasions I have stayed there has served surprisingly good food. The standard rooms are dated and in need of redecorating. The executive rooms are better. Downside is the car park charge, and the high charge for internet access. Overall, though if you are in Birmingham on business, this is a good option.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CADLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, July 25, 2013
Dear Reviewer,
Thank you for your review.
Your comments about our facilities, food and service are highly appreciated. Note taken about the standard rooms.
In regards to internet, wi-fi access, I am happy to inform you that it is now complimentary throughout the hotel.
I hope to have the opportunity to welcome again at Novotel Birmingham Centre.
Sincerely
Daniel Batista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 8, 2013

Visited this hotel for a business trip. The rooms were tidy, the staff were all friendly and efficient. Really can't complain about anything as the location was good too - just a stone's throw from the pubs on the canals if you don't like the rowdy bars on Broad Street.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, July 25, 2013
Thank you for your review on Trip Advisor.

I appreciate the comments - especially in regards to the team friendliness and efficiency. They will be delighted to read that.

I hope we can welcome you once again in the future.

Kind regards

Daniel Batista
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London
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 2, 2013

My mum and I stayed for one night and it really made our stay at Birmingham worthwhile. The staff couldn't do enough and the room was very clean and modern. We both slept like logs!
Breakfast was extensive and well worth the price-tag and set us up for the day until dinner time. It really was a fantastic stay and will be back soon!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo2217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, July 25, 2013
Dear Jo,

Thank you very much for taking the time to write a review.
We are glad you enjoyed your stay with us. The team will be very happy to hear their service is appreciated so much.
We hope to have the chance to welcome you once again at Novotel Birmingham Centre.

Sincerely

Daniel Batista
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 30, 2013

Great location, great services on offer, and very helpful staff. I stayed here on business for one night, it's near the New Street Station so travel is very easy, and it's located on a busy street full of restaurants and bars.

The hotel is very clean, very modern, with a great restaurant and fantastically helpful staff. I would absolutely stay here again!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, July 1, 2013
Thank you for your kind comments and compliments, especially about the team! I am delighted that you enjoyed your stay at Novotel Birmingham Centre and look forward to welcoming you back again soon. Kind regards, Richard Marsh, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 30, 2013

I have stayed in this hotel for at least 3 nights a month for the past year, I have therefore experienced most floors and room types.

The difference between a standard and exectuive room is mainly the use of robe and slippers, free cable internet and a movie package. It is worth booking this level room if you book in advance and the price difference is not too much and you are going to make use of the cable internet. The movie selection is good with lots of new releases and definitely worth making the most of if you have the time. The bathroom between room classes is also different, with the executive room having a sliding chinese style door into the bathroom, a separate bath and shower and extra products including a facial exfoliator and nail care kit. The robes and slippers are comfortable and soft, you also get two free bottles of water from the minibar. The bathroom in the standard rooms have a shower over the bath, come with shampoo, shower gel, soap and moisturiser, no robes and are a little smaller than the exectuive room. My only gripe about the bathrooms is that the toilet is in a separate small room by the door to the room and doesn't have a sink in the toilet room, you therefore have to go to the toilet in one room and then walk back into the bathroom to wah your hands. It hasn't really bothered me but I do find it a little strange.

The breakfast in the hotel offers 4-5 different cereals, a selection of fruit - fruit salad, prunes, fresh apples, grapes and bananas, continental hams, cheeses, pastries and yoghurts as well as a good variety of hot options such as waffles, then the usual english breakfast components. I often ask for porridge which is always made well, not takig too long even when it is busy. The breakfast staff are friendly and efficient and will bring tea/coffee to your table. You help yourself to the buffet for food (unless you order something separate like porridge).

The gym is small and there is only 1 of each piece of equipment, this could be a problem if you visit it at a busy time however I have had no issues with overcrowding on my numerous stays. There is a treadmill, cross trainer, rowing machine, srtepper, 2 mats and a stand of free weights. The gym best serves those who wish to do cardio and people who wish to do strength training would be better placed to buy a day pass at the Puregym (£5.99) which is just a 5 minute walk away at the Fiveways leisure centre.

The hotel is in a great location, just a 10 minute walk from New Street station. It is close to Brindleyplace which has lots of good restaurants and bars, and the main shopping street/bullring is closeby.

I sometimes find the rooms a little hot even with the air con on, I think it must be on a timer that cannot be controlled within the room. As the hotel is tucked into a busy street opening the windows for fresh air can open up the exposure to noise from the nearby bars and clubs. To combat this I wouls recommend a room with a high number for that foor - so say 326 as opposed to 305 as this is further down the corridor and so further away from Broad street where the majority of bars are. I would also recommend an even numbered room as I have found these slightly quieter. I should stress that with the windows shut the double glazing is very effective at blocking out the noise.

This hotel is perfect for the business traveller as I assume that is what it is set up for, not sure if I would stay here on a leisure trip although the location would be great. I will continue to book into this hotel for regular visits which is a testament to the staff and service received - particularly at breakfast.

Room Tip: Even numbered and higher numbered rooms tend to be quieter
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GibsonM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review, July 1, 2013
Delighted to hear from one of our regular clients, who can give a view of our business over a number of months and the on-going consistency that we strive to achieve. It gives us great pleasure that you enjoy your stays at Novotel Birmingham Centre and your time away from home are made comfortable and hassle free. Making particular reference to the team and the hospitality they provide, is very pleasing! I think the recommendations made are very realistic for other guests to follow, thank you. We look forward to your next visit.
Kind regards, Richard Marsh, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Centre

Property: Novotel Birmingham Centre
Address: 70 Broad Street, Birmingham B1 2HT, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Green Hotel in Birmingham
#20 Family Hotel in Birmingham
#20 Luxury Hotel in Birmingham
#28 Business Hotel in Birmingham
#37 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Centre 4*
Number of rooms: 148
Official Description (provided by the hotel):
The Novotel Birmingham Centre is an AA rated 4 star hotel right in the centre of Birmingham. We are the first choice for a business trip or a holiday. For meetings, conferences and banquets, Meeting at Novotel offers a professional service to ensure your event runs smoothly and successfully. A short walk for the international Convention Centre, National indoor Arena and Brindley Place. ... more   less 
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Also Known As:
Novotel Birmingham Centre Hotel Birmingham
Accor Birmingham Centre
Birmingham Novotel

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