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“very good hotel adjacent to airport/ NEC”

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Novotel Birmingham Airport
Ranked #23 of 117 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
Hillsborough, United Kingdom
Level 6 Contributor
355 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
“very good hotel adjacent to airport/ NEC”
Reviewed February 4, 2014

unlike a number of hotels that purport to be at the airport but are a taxi ride away, this hotel is literally just out through the front door of the airport terminal. The hotel was comfortable, clean, well managed, staff helpful and the restaurant food was relatively good.

Room Tip: excellent for overnight stay close to airport and/ or the NEC
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank W5WPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, February 4, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Milton Keynes, United Kingdom
Level 6 Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 1, 2014

A very nice hotel, which is clean, stylish and comfortable. However, the selling point is it's location. You walk out of the front door, over a quiet service road and through the door of departures.

This is an ideal choice for a pre flight stay at Birmingham airport.

On a special note, i was majorly impressed by the staff who were so helpful and pleasant from the very 1st minute. Keep it up, as I for one detest the many hotel staff found worldwide who look down their noses at all the guests, which sadly happens much too often for my liking!!

Room Tip: Booking an executive room is good if you want entertainment as it's is included in the room rate...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, February 2, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
Level 6 Contributor
127 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed January 22, 2014

I was surprised at how good this hotel actually is. I arrived 3 hours ahead of check-in and they let me in with no additional charge. Hotel is directly opposite the departure area, so when you arrive you should head that way. Restaurant is decent, breakfast is simply great. The train to downtown Birmingham is quite convenient, so you could actually stay here and commute to the city if you'd like.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shen_Jackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, January 23, 2014
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vasteras, Sweden
Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 16, 2014

I hired a car to get to the hotel and found it was longer to walk to the car rental than it was to check in at the hotel. I will have to check a map next time.

The hotel is clean and fresh the rooms are modern and spacious. Very quite considering the location and i did not hear a single plane during my stay.

The Bar staff sadly let the hotel down the woman behind the bar messed up our orders and served average drinks. Thankfully the duty manager stepped in and the food orders started arriving and the service increased 10 fold.

A fire alarm at 0430 reminded me of the importance to wear suitable clothing to bed, and it seemed like the staff were also woken as there was total lack of organisation when it came to mustering.

Despite these two issues i would definitely stay here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, January 19, 2014
Thank you for your comments, I can assure you that I will personally look into the comments you have made, and they will be dealt with accordingly. I look forward to welcoming you back to the Hotel very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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