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Novotel Birmingham Airport
Ranked #23 of 118 Hotels in Birmingham
GreenLeadersBronze level
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2,297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (276)
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Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2013

There is nothing more awful about this hotel than any other basic chain establishment. The bathroom floors were grubby (not my hair!) & the bed not the most comfy but that's to be expected - and pretty much forgiven because of its convenient location.However, like a Strictly judge, I've got to critique the performance on the night and having a room near the lift meant a terrible sleep.As a seasoned business traveller, I come ready with high quality ear plugs but even they didn't help.The creaking & grinding sounds seemed to travel through the air ducts. Awful. Will try elsewhere next time.

Room Tip: Beware that the nice broad stairwells don't insulate your room from the noise of the lifts. Don...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank millie t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, December 2, 2013
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on 0121 7827000 to discuss this further. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 29, 2013 via mobile

Due to be stopping for 1nt in dec called to ask if we could have 2 single sofa beds in the room instead of 1 double. I was told by a member of staff that this was not possible, and that if I wanted them I need to pay another £78. I have since left 2 messages for management to call me back still waiting!!!. If I'd not already paid I would not be stopping there.

Stayed November 2013, traveled with family
Helpful?
1 Thank ellie_leadbeater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, December 2, 2013
Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. However I would like to discuss the matter with you. Could you please call me on 0121 7827000 when you have some time. Kind regards,Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed November 27, 2013

Used this hotel for theNEC and not an airport connection. We expected average stuff given the price and location but were very happily wrong. Check in was efficient, our room and facilities more than adequate and spotless. Service in the bar area was exceptional given that they were very busy. Not seen such attentive service for a long while. Prices reasonable and we will certainly use Novotel again. Thank you.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GillWYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, December 2, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathgate, United Kingdom
1 review
Reviewed November 26, 2013

Thank you to all the staff at the hotel, my two kids and myself really enjoyed our short stay and will come back again if we get the opportunity, the location of the hotel was ideal for the short journey to the NEC

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review, December 2, 2013
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Birmingham Airport

Property: Novotel Birmingham Airport
Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel

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